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Office Manager / Medical Assistant

Office Manager / Medical Assistant

Align Health & SpineScottsdale, AZ, US
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Job Description

Job Description

Welcome to Align Health & Spine!

Align Health & Spine is a leading chiropractic, MD, and pain management clinic specializing in personal injury cases. With a patient-centric approach, we provide comprehensive and personalized care to individuals recovering from various injuries. Our dedicated team of professionals is committed to helping patients regain their health and well-being through chiropractic treatments and rehabilitation services.

Position Summary

Align Health & Spine is hiring a dependable, detail-oriented Office Manager / Medical Assistant to join our team. While this position may occasionally assist with clinical duties, it is primarily focused on overseeing daily administrative operations, team coordination, and practice efficiency. The ideal candidate will bring leadership, organization, and flexibility to support both the front desk and back office as needed.

Key Responsibilities

Office Management & Administrative Oversight Primary Role

  • Manage front office workflows including patient check-in / out, scheduling, and communication
  • Oversee staff schedules, supply ordering, and daily operational efficiency
  • Ensure clinic compliance with HIPAA, OSHA, and internal procedural standards
  • Support leadership with staff training, performance feedback, and process improvement
  • Facilitate billing coordination, records management, and insurance documentation
  • Report to executive management with regular updates on operations and team performance
  • Maintain a professional, organized, and welcoming clinic environment

Clinical Support As Needed

  • Step in to assist with patient intake, vitals, and accident-related histories during high volume times
  • Support therapy applications such as EMS, cold laser, hot packs, and mechanical traction
  • Help prepare patients for chiropractic and medical evaluations
  • Assist providers with documentation in ChiroTouch and treatment tracking
  • Ensure treatment areas remain clean, organized, and fully stocked

    • Case Management & Billing Coordination Required Job Functions

  • Oversee accurate CPT and ICD-10 code entry into ChiroTouch EHR
  • Coordinate lien documentation, superbills, and medical record releases
  • Liaise with law offices on patient treatment summaries and case-related inquiries
  • Track imaging, medical documentation, and communication timelines for personal injury files

    • Required Qualifications

  • Medical Assistant (MA) Required
  • Bilingual (English / Spanish) Required
  • Must reside in Tucson, Arizona Required
  • Prior experience in Office Management or Front Desk Leadership
  • Working knowledge of HIPAA compliance and legal-medical processes
  • Prior experience with medical billing, ICD-10 / CPT coding, or legal-medical communications
  • Proficient with Microsoft Office (Word and Excel)
  • Multitasking, team support, and clear, proactive communication.

    • Preferred Qualifications

  • Experience with Personal Injury case documentation
  • Familiarity with ChiroTouch, Practice Fusion or similar EHR systems
  • Strong leadership and organizational skills

    • Compensation & Benefits

  • Competitive, industry-leading pay based on experience
  • Generous PTO and paid holidays
  • Comprehensive, industry-leading health coverage
  • Continuing education and career growth support
  • Ongoing training with a supportive leadership team
  • Positive, team-first work environment where employee well-being comes first

    • How to Apply

    Please submit your resume and application here. Candidates will be invited to meet with our executive team for a personal interview.

    Join Align Health & Spine and take the lead in ensuring smooth day-to-day operations while supporting patient care in a fast-paced, compassionate personal injury clinic.

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