Referral Intake & Scheduling Specialist

Job Description

Job Description

Description : About Us

At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.

What You’ll Do

• Process incoming referrals, create patient charts, and route documents to the appropriate department.
• Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
• Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
• Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
• Manage email correspondence via the referral and scheduling inboxes.
• Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.

Requirements :

Preferred Qualities

Why Join Us