Jr. Salesforce Administrator

Job Description

Job Description

Looking for Arizona Residents only

Phoenix, AZ Req # 8073 - AZDOHS - Salesforce Administrator

9 / 10 / 2025 3 : 00 : 00 PM .

Position is hybrid, primarily remote but will come in for meetings.

Job Summary

We are seeking an experienced and motivated Mid-Level Salesforce Administrator on a contract basis. The ideal candidate will be responsible for the day-to-day administration, configuration, and support of our Salesforce environment. This role requires a proactive professional who can work independently to manage user requests, maintain data integrity, and implement key solutions to support our business operations.

Key Responsibilities

User Management : Create and manage user accounts, profiles, roles, and permissions to ensure appropriate access to Salesforce features.

System Configuration : including (but not limited to) Customize Salesforce applications, including flow builder, fields, page layouts, record types, custom settings, and APIs to align with business processes.

Automation & Process Improvement : Design, build, and maintain automation solutions using Salesforce Flow, Process Builder, and Workflow Rules to streamline business processes.

Data Management : Maintain data integrity through regular audits, duplicate entry cleansing, and database maintenance. Perform data imports, exports and updates using tools like Data Loader.

Reporting and Dashboards : Develop and manage customized reports and dashboards to provide key insights into business metrics and performance.

Training and Support : Create and provide training and support to end-users, ensuring they are proficient in using Salesforce tools and features.

System Upgrades : Evaluate, install, and manage Salesforce updates and add-ons to enhance system functionality.

Collaboration : Work closely with stakeholders to identify business requirements and implement solutions that leverage Salesforce capabilities effectively.

Required Skills and Qualifications

Experience : Proven experience as a Salesforce Administrator, with a solid understanding of Salesforce functionalities.

Technical Skills : Proficiency in Salesforce configuration, data management, and reporting tools. Proficiency in Salesforce's declarative tools.

Experience with user and data management, including security settings.

Familiarity with data migration and management tools like Data Loader.

Strong understanding of Salesforce standard objects and capabilities.

Familiarity with building and customizing reports and dashboards.

Analytical Skills : Strong analytical and problem-solving skills to translate business needs into system solutions.

Soft Skills : Excellent interpersonal and communication skills to liaise with stakeholders and provide user support. Ability to work independently and manage multiple priorities in a fast-paced environment.

Certifications : Salesforce Administrator certification is preferred but not mandatory.