Customer Service Rep
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
Domino's CSR Responsibilities Include :
- Demonstrating a friendly, positive attitude and great customer service skills
- Taking orders over the phone and in person
- Dealing with customer concerns
- Cash handling
- Upselling
- Making Domino's high quality pizzas
- Food and portion control
- Hygiene and food safety
- Food preparation
- General cleaning duties
Those are the basics, but here's what else you can expect :
General Job DutiesOperate all equipmentStock ingredients from delivery area to storage, work area, walk-in coolerPrepare productReceive and process telephone ordersTake inventory and complete associated paperworkClean equipment and facility approximately dailyCommunication SkillsAbility to comprehend and give correct written instructionsAbility to communicate verbally with customers and co-workers to process orders both over the phone and in personEssential Functions / SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator)Must be able to make correct monetary changeVerbal, writing, and telephone skills to take and process ordersMotor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speedAbility to enter orders using a computer keyboard or touch screenWork ConditionsVarying and sometimes adverse weather conditions when removing trash and performing other outside tasksIn-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areasSudden changes in temperature in work area and while outsideFumes from food odorsExposure to cornmeal dustCramped quarters including walk-in coolerHot surfaces / tools from oven up to 500 degrees or higherSharp edges and moving mechanical partsSensingTalking and hearing on telephoneNear and mid-range vision for most in-store tasks