Job Description
Job Description
Description :
People's Self-Help Housing (PSHH) is seeking a dedicated and experienced Property Manager to oversee a 75-unit tax credit property in Santa Barbara. This vibrant property, managed by PSHH, offers two- to four-bedroom rental units designed to provide quality, affordable housing for families. We are looking for a mission-driven professional with strong leadership, organizational, and resident relations skills to help ensure the continued success and stability of this community.
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours / week).
Part of this position's compensation includes a 2-bedroom apartment on-site at the property (St. Vincent's Garden Apartments).
Salary DOE, with a very competitive benefit package including :
- Employer-paid medical / dental / vision, LTD / STD
- Profit Sharing Pension Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities : Compliance
All duties related to processing tenant applications, including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining a waiting list, showing apartments, and reviewing lease contracts with tenants.All duties related to processing tenant applicationsAnnually recertify tenants by the effective dateReview and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completedAttend training classes and seminars to stay current with appropriate property-required certificationMaintain tenant and unit files in accordance with regulationsMaintenance / Safety
Perform move-out inspections with the maintenance manager.Ensure settlement statements and other parts of the move-out process are completed accurately and timelyMaintain accurate information on vacancies and the make-ready processArrange for re-keying of door locksProcess repairs quickly to ensure the unit can be re-rented as soon as possibleAssist with periodic inspectionsPerform move-in inspections with tenantsEnsures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.Ensure work orders are prioritized and completed according to policyTrack preventive maintenance and process purchase requests and approval formsCheck community areas and shared spaces for cleanliness and safety on a daily basisMaintain control of keys for apartments and common areasBe prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.Ensure physical standards for each site are achieved in accordance with expectations of the organization.Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.Process work orders by notifying maintenance staff, landscape staff, or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval formsMaintain a maintenance file for each unit to maintain warranty information and track and schedule preventative maintenance required and performedCheck community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basisResident Management
Review lease and house rules with the new tenants and instruct on the use of appliances, etc.Assist tenants in organizing regular cultural and national celebrationsHelp to coordinate, through department collaboration, self-sufficiency tenant programs and activitiesReinforcing lease, addendums, house rules with proper notices and meetingsPerform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.Perform move-out inspections in coordination with the portfolio manager and / or facilities / maintenance manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs / maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possibleAssist with periodic inspectionsMaintain the community room calendar, if applicable. Review the cleaning policy, security deposit, and other rules with tenants. Accept and refund deposits for appropriate use of community spaceWork with the Health and Community Services Department, the Portfolio Manager, and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social servicesMaintain control of keys for apartments and common areas. Assist tenants with lockoutsAssist tenants in organizing typical cultural and national celebrationsFinancial
Help with budget overview, work on early stages of budget developmentEnsure variance reporting is completed monthly for each propertyCollect rents according to policy and ensure benchmarks are metEnsure leasing procedures are followed and occupancy levels are at standardsProcess security deposit refunds in a timely mannerProcess accounts payable on a weekly basisWork within the approved operating budgetCollect rents, post to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and in a timely manner. If applicable, collect laundry money, roll it, and deposit on a regular basisProcess accounts payable on a weekly basisAttend appropriate training classes and seminars to stay current with appropriate property-required certificationPrepare various weekly and monthly reports as requiredWork within the approved operating budgetOther duties as assignedRequirements : Requirements :
Bilingual in English and Spanish is requiredYARDI property management software highly desirableProficiency in Microsoft Office, especially in Word and ExcelGeneral computer literacyStrong verbal and written communication skillsAbility to work with people of all cultures and economic statusAbility to provide professional and courteous customer serviceWorks collaboratively in a team environmentAbility to prioritize, multitask and meet deadlines autonomouslyExperience working in an office environment and using office equipmentAffordable property management experience preferred (USDA, TCAC, HOME, and / or HUD)Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.Light lifting (up to 20 pounds), walking, bending and squatting for short periods