Strategy & Operations Lead (New York)

Strategy & Operations Lead

We're looking for a Strategy & Operations Lead to help us define and drive how Medbill AI grows. This role is equal parts business strategy, go-to-market, and scrappy execution.

You'll lead market research, explore new distribution channels (B2B2C), evaluate and run partnerships, and turn fuzzy ideas into crisp execution plans. You'll sit at the center of product, operations, and leadership-bringing structure to ambiguity and clarity to complex opportunities.

This is a hybrid role based in NYC (3-4 days / week in-office).

What You'll Own

• Market Discovery & Distribution Strategy

Identify high-potential channels and audiences. Size the opportunity, run experiments, and guide GTM focus areas.

Build and manage a pipeline of B2B2C opportunities-employers, providers, payers, brokers, nonprofits, and other potential partners. Own early conversations and execution.

Track how the landscape is shifting, from AI applications in healthcare to regulatory changes and new entrants. Turn insight into strategy.

Launch new initiatives, product extensions, or internal systems. If it's ambiguous but important, it's probably yours.

Stand up lightweight tooling for CRM, outbound, and BD processes. Work across teams to keep us aligned and moving fast.

You Might Be a Fit If You...

Have 4-6+ years of experience in consulting, corporate strategy, investing, or an early-stage startup in a strategy / ops role

Are fluent in market sizing, business modeling, competitor mapping, and the zero to one discovery process

Have worked directly with founders or executive teams on key business decisions

Are energized by owning a problem end to end-scoping it, testing it, and scaling it

Think in frameworks but operate with urgency

Are curious about AI, healthcare policy, and fixing broken systems

Have strong communication and collaboration skills-your writing is sharp, your decks are tighter, and people trust your instincts

Bonus If You...

Have experience in digital health, revenue cycle, benefits, or health insurance

Have an MBA or equivalent experience managing strategic growth bets

Are a strong operator who knows how to set up systems that scale

Care deeply about solving real-world problems for real people

Working with Us

Medbill AI is based in New York. Our team is split evenly between our Chelsea office & the US. We marry the best of in-office culture with the best of a remote-first company.

We're a team of passionate individuals who show up every day to do the best work of their lives following these principles :

Interested? Send us a note. Tell us why this mission matters to you and how you'd make an impact.