Configuration Analyst

At A-dec, we do more than create the highest quality products and services for the dental industry; we strive to deliver a superior employment experience for each of our team members. With an environment that encourages and assists each person in developing to their highest potential, a career at A-dec is incredibly rewarding.

Overview

The Configuration Analyst oversees the Configuration systems and processes, updates them as necessary, and recommends improvements in addition to programming the Configurator for new and revised products.

Duties and Responsibilities :

• Cultivates ongoing communication within the department and with customers to encourage continuous improvement. Plans, schedules & leads Configurator projects and works as a consultant to Engineering, Product Management, and other departments during product launches. Works on special corporate projects, and gives direction to Sr. Systems Specialists and Systems Specialists as necessary.
• Tests the quality and functionality of the Configuration systems and processes and determines the best way to modify the systems to meet users' needs. Acts as the key point person having expert knowledge of the system details, and is able to refer team members to the appropriate system documentation.
• Assures all ordering tools are synchronized and consistent, and updates the Configuration systems as required.
• Fully understands and maintains the work instructions and training materials, and compiles internal documentation to track training. Stays current on Configuration technology through continuing education, constantly seeking opportunities to use these tools to improve the Configuration department.
• Independently builds and maintains the product structure, and programs the configuration rules when a Product Change Authorization (PCA) is received, which includes user interface, product features, options, rules, constraints, generic Bill of Materials (BOMs), generic routings, generic item data, generic pricing, and order acknowledgement data. Reviews (and writes when necessary) PCAs based on product knowledge to ensure all information needed to configure a product is available.
• Writes Configurator Change Requests (CCRs) to outline work required for each change, and maintains product features, options, descriptions, pricing, bills of materials, routing, and items necessary for the product Configurator. Maintains the configuration system data to ensure accurate customer service information.
• Sets up and maintains user interface for all A-dec models in the customer order entry portal to ensure correct product configuration.
• Sets up and maintains the translator that converts features and options into a file format suitable for creating visual models for customer visual packets and engineering models used for wood part planning and production.

Disclaimer

This job description indicates the general nature and level of work performed by employees within this classification. It is not exhaustive of all duties, responsibilities, and qualifications required. A-dec reserves the right to assign duties and hours based on workload, staffing, and customer demands.

At A-dec, we value our people by prioritizing an inclusive culture, total well-being, and opportunities for learning and career growth.

A background check and drug screening are required.

A-dec is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. We do not discriminate against applicants discussing or disclosing their pay.

Applicants must be authorized to work in the United States; we do not sponsor visas.

About A-dec

What's your next thing?

You are a dreamer. A doer. The one who never stops seeking a better way. We are looking for individuals like you to join our team.

A-dec is a global, family-run company with a prominent presence in the dental industry. We continuously seek to improve our products and the lives of dental professionals and patients. We foster collaboration, believing that curiosity drives innovation, and that diversity and cross-functionality lead to unexpected solutions. We work hard, play hard, and value the balance outside of work that shapes who you are.

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