Remote Technical Alarm Specialist

A company is looking for a Remote Technical Alarm Specialist.

Key Responsibilities :

Engage with customers to understand their security needs and promote relevant products

Provide technical assistance to customers via scheduled outbound calls, ensuring effective solutions

Troubleshoot and install various alarm products, clearly communicating issues and resolutions

Required Qualifications :

High school diploma or equivalent required; some college credits or a degree preferred

At least 1 year of technical service experience is required

One year of experience with home security systems is highly preferred

Must have a private, quiet work area that meets company standards

Adequate internet bandwidth to perform the role is necessary