Patient Care Coordinator (SADDLE BROOK)

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optumis seeking a Patient Care Coordinator to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work.

Optum Saddle Brook Adult Medicine has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Working Hours : Monday through Friday between the hours of 8 : 00 am to 8 : 00 pm, (must work late (closing) shift 2 nights per week) Rotating Saturdays from 8 : 00 am to 2 : 00 pm. This is a 40-hour work week, and the shifts are to be determined by the practice manager upon hire . May be asked to float to other clinics as needed

Location : 299 Market Street, Suite 110, Saddle Brook, NJ 07663

Primary Responsibilities :

• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• Upload a valid Government issued state ID of patient and patient insurance cards
• Accurate and complete occupational medicine registration workflow
• File and maintain medical records
• Consistently correct registration work queue errors
• Confirms and schedule appointments
• Answer telephone calls promptly and courteously
• Perform referral documentation promptly
• Working daily in the claims edit work queue and referrals work queue to correct registration errors for submission to insurance companies

Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports

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