Lead Technician / Project Manager Residential & Commercial Restoration
At Puroclean Emergency Restoration, we specialize in helping property owners recover from disaster. Whether it's water, fire, mold, or storm damage, we deliver fast, high-quality restoration services for both residential homes and commercial facilities. We provide full service including mitigation, contents and reconstruction. Our team is growing, and we're looking for experienced restoration leaders who want to build their careers while making a real difference.
As a Lead Technician / Project Manager, you'll wear two hats hands-on field technician and project lead. You'll be responsible for supervising restoration projects, managing crews, communicating with clients and adjusters, and ensuring each job is completed efficiently, safely, and to the highest standards. You will work on a variety of property types, from single-family homes to office buildings, schools, and retail spaces.
Key Responsibilities
Project Management
- Act as the primary point of contact for residential and commercial clients, insurance adjusters, and subcontractors.
- Scope and document losses using Xactimate or similar software.
- Develop and manage job budgets, timelines, and work orders.
- Coordinate teams, equipment, and subcontractors to ensure timely job completion.
- Maintain detailed documentation : job notes, photos, moisture readings, and compliance records.
Field Supervision & Technical Execution
Lead on-site crews during water mitigation, mold remediation, fire / smoke cleaning, demolition, and rebuild phases.Perform moisture mapping, structural drying, containment setup, and use of restoration equipment (dehumidifiers, air movers, HEPA systems).Ensure adherence to IICRC standards and OSHA safety protocols.Customer Relations
Communicate proactively with customers throughout the project lifecycle.Handle change orders, scope clarifications, and walk-throughs.Deliver exceptional service in high-stress environments.Qualifications
Required :
3+ years of experience in property restoration (residential and / or commercial).Leadership or project management experience in the field.IICRC Certification WRT required; ASD, AMRT, FSRT preferred.Strong communication and documentation skills.Proficiency in using restoration tools and software (e.g., moisture meters, Xactimate).Valid driver's license & clean driving record.Ability to lift 50+ lbs. and work in attics, crawlspaces, and construction zones.Preferred but not required :
Experience with commercial property losses (schools, retail, industrial).Familiarity with platforms like DASH, MICA, or Encircle.Bilingual (English / Spanish) is a plus.Schedule & Work Environment
Full-time position with rotating on-call responsibilities (nights / weekends / holidays).Work involves travel to job sites across [region / service area].Must be comfortable in high-paced, emergency-response environments.Compensation & Benefits
Competitive pay (hourly or salaried DOE)Project-based bonuses & overtime availablePaid holidays and PTOHealth, dental & vision insurance contributionOption for 401(k) with company matchCompany vehicle, phone, and fuel card for business purposesOngoing training and certification reimbursementWhy Join Puroclean Emergency Restoration?
We're more than a restoration company we're a team of compassionate professionals helping property owners get back on their feet. At Puroclean, you'll find :
A supportive, family-style cultureOpportunities for advancement into senior PM, estimator or other rolesTools, technology, and training to do your best workA place where your leadership will be seen, respected, and rewarded