Operations Training Supervisor

Manages and implements learning and development products and services to FedEx employees as coordinated by the University in support of the Company's overall training strategy. Responsible for overseeing all facility employees receive training needed to effectively complete their jobs

ESSENTIAL FUNCTIONS

• Management responsibilities include, but are not limited to : hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Manages the curriculum and training experience, supervising continuous learning and dock training of all employees, and serves as point of contact for field-based training within the facility.
• Provides training and follow-up coaching to Ops Managers, Package Handlers, and direct reports to ensure consistency in delivery and quality of training programs within the hub.
• Consults with hub Senior Manager or Assistant Manager to determine individual training gaps and collaborate on development opportunities. Executes learning plans in coordination with hub senior management.
• Ensures timely delivery of new and existing training programs.
• Coordinates with the Regional Learning Specialist on the planning, organization, and support for regional, district, local learning events to include courses such as the Operations Manager Onboarding and any adhoc courses as needed.
• Conducts hub level observations and training program evaluations. Provides coaching and feedback as needed to Training Specialists, Package Handler Trainers and Hub Management.
• Facilitates weekly Package Handler retention team meetings.
• Peforms other duties as assigned

Minimum Education

Minimum Experience

Knowledge Skills and Abilities

Job Conditions

Preferred Qualifications :

Pay Transparency :

Pay :

Additional Details :

Federal Express Corporation is an Equal Opportunity Employer including, Vets / Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .

Applicants have rights under Federal Employment Laws :

E-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program :