Landlord Engagement Specialist

Job Description

Job Description

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The YWCA’s Landlord Engagement Project creates pathways to housing for families in need, while working side by side with landlords to increase access to rental homes across Snohomish County.

In this role, the Landlord Engagement Specialist receives referrals from Snohomish County’s Rapid Rehousing, Housing Navigators, and Permanent Supportive Housing providers to help households secure a home. The Specialist also helps landlords understand the program’s efforts to end homelessness and provides resources that support both landlords and tenants in achieving successful placement and long-term housing stability. In addition, the Specialist works with partners to problem-solve housing challenges for families facing significant barriers to finding and keeping housing.

This position carries a social justice component that invites critical reflection on how external systems, including racism and poverty, affect housing access. Valuing diversity and advancing anti-racism are central to this work, and as an equal opportunity employer we strongly encourage people of color to apply. This position is also a strong fit for retired real estate agents, apartment or property managers, or individuals familiar with the rental market, fair housing, and private or corporate landlord operations.

Responsibilities

• Process referrals from the community agencies.
• Meets with program participants referred to by partners to complete intake paperwork, gather eligibility documentation and pertinent rental information.
• Completes intake eligibility criteria for participants, including referral form, income and homeless verification and backup documentation.
• Review referrals, create and maintain concise confidential files to gather statistics and provide monthly narrative reports.
• Maintain file case notes and input HMIS service data.
• Works with program participants and partners to eliminate any barriers to securing housing.
• Research private, small and large corporate property management within Snohomish County and coordinate with staff to schedule introductory meetings with landlords and property managers.
• Maintain landlord relationships and assist to keep data base on properties and landlord contacts’ current.
• Develop outreach materials and agreements with landlords that will provide rental units to help homeless clients access and maintain permanent housing.
• Act as a liaison and mediator for housing issues that may arise.
• Participate in PSH, RRH and Navigators service providers meetings and Homelessness committees and work groups as time permits.
• Coordinates with and support the LES Manager in the design and implementation of a Snohomish County Landlord Convening.
• Meets weekly with the Landlord Engagement Team.
• Implement all work by incorporating the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in all institutions and systems,
• Shows demonstrated ability to interact with people of different cultures.
• Continues search for understanding of racial, gender and class equity.
• Adheres to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Works alongside volunteers, where applicable.
• Assures that volunteers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Other duties as assigned.

Requirements

AND

Hours, Rate, and Benefits

Physical Requirements

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YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.