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Hotel Front Desk - Pm
Hotel Front Desk - PmFairfield Inn by Marriott Downtown SLC • Salt Lake City, UT, US
Hotel Front Desk - Pm

Hotel Front Desk - Pm

Fairfield Inn by Marriott Downtown SLC • Salt Lake City, UT, US
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Job Description

Job Description

Are you looking for a rewarding career in the hospitality industry to demonstrate your excellent customer service skills and local expertise? Our thriving hotel is looking for a friendly and trustworthy individual to be our new concierge. You are the first person to meet guests upon arrival and will be responsible for checking in guests, making reservations, recommending local activities or restaurants, arranging transportation and any other tasks as needed. Our ideal applicant has exceptional attention to detail and a strong desire to ensure that our visitors have a wonderful stay at our hotel. Apply now if this describes you! Compensation :

$15-16 DOE

Responsibilities :

  • Address issues and complaints from guests and find an appropriate answer
  • Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
  • Coordinate events, excursions, and transportation for hotel guests as needed
  • Serve as a point of contact for guests who seek assistance or information, and listen to their wishes and needs
  • Greet guests when they arrive and ensure their bookings or reservations are accurate

Qualifications :

  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Must have graduated high school, received a GED or equivalent
  • Comfortable taking telephone calls and mitigating stressful situations
  • Local knowledge of the area to recommend restaurants and activities to guests
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

    • About Company

    Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West’s leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year.

    The company provides comprehensive expertise across the full hospitality lifecycle—from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience.

    Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.

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    Hotel Front Desk • Salt Lake City, UT, US