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Front End Sales Representative

Front End Sales Representative

XylemMiami, FL, US
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Front-End Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary

The Front-End Sales Representative is a position responsible for leading complex sales projects and initiatives within the water industry. This role centers on identifying and pursuing high-value sales opportunities, delivering advanced sales presentations, and developing effective strategies to enhance sales performance. The position collaborates closely with cross-functional teams to address customer needs, implement corrective actions, and ensure compliance with regulatory requirements. Additionally, the position includes mentoring and training junior sales staff and providing technical expertise to support continuous improvement initiatives.

Responsibilities

Sales and Business Development

  • Identify and develop new business opportunities
  • Build and maintain strong client relationships
  • Create and implement innovative sales strategies
  • Meet and exceed established sales targets
  • Conduct comprehensive market research and analysis

Account Management

  • Manage and grow existing client accounts
  • Deliver exceptional customer service and support
  • Upsell and cross-sell products and services
  • Address and resolve client concerns and issues
  • Maintain accurate records and reports of client interactions and sales activities
  • Product Knowledge and Marketing

  • Stay up-to-date with industry trends and product developments
  • Promote and educate clients on new products and services
  • Assist in the creation of marketing materials and campaigns
  • Participate in trade shows and events to represent the company and its products, provide feedback and insights to support product development
  • Administrative Tasks

  • Prepare and submit sales reports and forecasts, manage and maintain the CRM database
  • Coordinate and schedule sales meetings and presentations
  • Handle invoicing and payment processing
  • Monitor and track sales expenses and budgets
  • High Impact Behaviors

  • Continuous Professional Development : Commitment to lifelong learning, self-improvement, and staying current with industry trends and best practices.
  • Collaboration and Teamwork : Ability to work effectively with others, contribute to team goals, and leverage diverse perspectives for optimal solutions.
  • Results Driven Performance : Focus on delivering results, setting high performance standards, and achieving objectives efficiently and effectively.
  • Qualifications

    Bachelor's degree in Business, Marketing, or a related field, with at least 4 years of relevant experience; or equivalent work experience covering fundamental theories, principles, and concepts.

    Proficiency in sales tools and software (e.g., Salesforce, CRM systems).

    Excellent written and verbal communication skills.

    Strong analytical and problem-solving abilities.

    Proven capability to develop and implement sales strategies and plans, experience in market research and competitive analysis.

    Strong project management skills, with the ability to manage multiple projects simultaneously.

    Availability to travel (70%), mainly to Central America and the Caribbean.

    Fluent in English.

    Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

    At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

    Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

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