Assistant Restaurant Manager

Assistant Restaurant Manager

Heirloom Restaurant is currently seeking an Assistant Restaurant Manager to oversee all Front-of-House restaurant operations under the direction of the Restaurant Manager. This position will train team members to provide exemplary guest service and supervise all aspects of the hotel's restaurant operations while maintaining profitable F&B operations. The ideal candidate enjoys entertaining, meeting new people and has an engaging, big personality that thrives in a team environment.

The Restaurant operations operate seven days a week for breakfast, lunch, dinner, and late-night. Therefore, operational demands require variations in shift days, starting and ending times, and hours worked in a week.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Provide the highest and most efficient level of hospitality and customer service expected by our guests. Ensure that the hospitality and service standards set forth by Study Hotels' operating principles are consistently implemented.
• Supervise all aspects of the hotel's restaurant operations : restaurant, lounge, room service, and living room caf.
• Engage and supervise Front-of-House team members, set clear expectations, and establish accountability in a team setting. Create and support a positive working environment that promotes curiosity, teamwork and fosters growth.
• Oversee daily activities such as side work, purchasing, and receiving daily inventories. Check beverage purchases for proper ordering and pricing structures. Ensure beverage costs are appropriately controlled.
• Work with the Restaurant Manager to establish thriving food and beverage marketing programs, artfully leverage revenue management, driving profit to the bottom line with solid financial control.
• Liaise and assist with Marketing and Communications teams to manage online reputation and communicate with guests through review sites and social channels.
• Comply with all federal, state, and local legal requirements, including food safety certification. Ensure application of procedures and regulations to staff concerning hygiene and sanitation, fire and safety, and emergency protocols.

Fundamentals

About Us

Heirloom Restaurant & Lounge, connected to The Study at Yale, as comfortable as it is stylish, evokes a way of life centered on evolving New England traditions and relationships to modern life. It is a gathering place for friends and family, as well as a contemporary dining destination for worldly travelers and native weekenders alike.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.