Teller (Float)

Teller (Float)

The Teller is responsible for processing various financial transactions for members, including deposits, withdrawals, and payments. They ensure the accuracy of all transactions, maintain a balanced cash drawer, and provide excellent member service. Tellers also promote HOPE products and services to meet customer needs and support the bank's sales goals. They play a crucial role in maintaining customer satisfaction and trust. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations.

Essential Functions

• Prepare and process teller transactions efficiently and effectively
• Adhere to established cash handling and balancing procedures
• Provide service excellence to all stakeholders
• Achieve monthly growth and retention targets per individual Retail Work Plan
• Adhere to all HOPE policies, procedures, and security protocols
• Adhere to all regulatory compliance requirements
• Perform general administrative duties such as attending meetings, report production, etc.
• Perform other duties as assigned

Accountability for Business Results

Specified Authority Level

Competencies / Skills

Desired Qualifications

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.