Host / Hostess - Seasonal

Job Description

Job Description

Salary $13.39 / hr + tips

We are hiring a seasonal Host / Hostess. Looking for a rewarding job that still allows you to enjoy Telluride living? The Mountain Lodge Telluride is looking for a few energetic, detail minded, outgoing and fun-loving people to join our fast-paced Food & Beverage team. Ready to make a change? With a job here, you can apply your knowledge and positive attitude to helping our guests and visitors. We offer great pay plus tips, ski pass / end of season bonus. Employee housing opportunities are also available.

Purpose of Position

To provide the guests of Mountain Lodge Telluride with a memorable dining experience through means of engaging service with creativity & craft applied to Food & Beverage.

Essential Job Functions / Responsibilities to include the following (Other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice) :

Ensuring thoughtful and engaging food & beverage service

Friendly and gracious greetings to all guests

Adherence to standard operating procedures

Answering phones and taking reservations

Delivering food

Clearing plates

Supporting the rest of the food & beverage team

Serving all food & beverage in compliance with HACCP and ServSafe

Maintaining a thorough knowledge of all menu items and hotel amenities

Working in a group setting towards a collective goal

Maintaining a clean and orderly working environment

Always looking for ways to further personalize service

Maintaining friendly; but professional, relationships with frequent guests and owners

Required Position Skills

Prior hospitality experience desired

Well-spoken

Organizational Skills

Team Work

Ability to work in a fast-paced environment

Ability to multitask

Strong interpersonal skills and the ability to develop personal relationships in a professional manner

Desire and ability to work within a diverse team

Other Skills / Abilities

Strong interpersonal skills and ability to develop personal relationships in a professional manner

Desire and ability to work within a diverse staff

Ability to devise solutions to guest problems in a timely manor in high stress situations

Strong desire to want to help guests fulfill their needs

Ability to consistently “go the extra mile

Language Skills

• Fluency in English is required, additional language ability is a bonus
• Ability to read, speak and write English

Reasoning Ability

Must be able to think freely and make decisions on own pertaining to job responsibility

Able to perform duties without great supervision

Ability to keep calm, responsive and friendly under pressure

Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and / or employees

Knows when to request help or assistance from supervisor

Work Environment

This is a very fast paced busy environment

Regular attendance in conformance with the standards, which may be established by The Mountain Lodge at Telluride from time-to-time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Employees may be required to work varying schedules to reflect the business needs of the Hotel

Multitasking

This position is monitored by direct / indirect supervision to ensure all unit procedures are adhered to.

Upon employment, all employees are required to fully comply with The Mountain Lodge at Telluride’s rules and regulations for the safe and efficient operation of the Hotel. Employees who violate any rules and regulations or policies and procedures will be subject to disciplinary action up to and including termination of employment

Safety and Sanitation

At all times safety and health hazards should be foremost in the minds of all employees. All employees must acquaint themselves with OSHA Standards regarding proper use, disposal and storage of chemicals, must practice common sense and not expose themselves to any work procedures which are not within the bounds of good safe practice or in the Hotel Safety Procedures.

General Responsibilities

Education / Vocational Experience

The education, specialized training, required licenses or certifications and / or years of directly related experience required to enter this job :

NOTE : This job description is not intended to be all-inclusive and may change from time to time. Employees may perform other related duties as needed based on business needs and management discretion.