Senior Consultant
Provides senior level consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to support BSWH strategy to deliver high-quality, safe care and achieve excellence in accordance with regulatory statutes, policies and procedures.
Essential Functions Of The Role :
- Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.
- Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed.
- Provides professional leadership, coaching and mentoring of team members and leaders in the provision of quality, safe care and regulatory issues.
- In collaboration with teams and leaders, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data analysis of high-risk problem prone, and high-volume processes.
- Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
- Works with applicable staff to utilize appropriate audit strategies, data extraction, expert observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service.
- Collaborates in the development, interpretation, and administration of policies, procedures, and practices in accordance with goals of providing high-quality, safe care and federal and state requirements.
- Applies a wide range of analytical techniques, and process or quality improvement tools to drive improvements.
- Represents BSWH at local, regional, state, or national health care partners.
- Participates and / or leads unit and / or facility huddles
- Supports the ZERO Harm rounding process as directed by leadership
Key Success Factors :
Expert knowledge of tools and techniques of quality performance measurement and data analysisExpert knowledge of Texas, Joint Commission and CMS standardsExpert knowledge of trends, developments, and research in providing high-quality safe careSkilled facilitator, coach, consultant, influencerManagement and strategic thinking skillsInvestigative and problem-solving skillsSkilled in the use of computers, and related software applicationsExcellent verbal, interpersonal and written communication skillsAble to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issuesAble to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teamsAble to identify and deploy required project management processes, tools, and templates needed to successfully drive initiativesAble to collaborate with key stakeholders to identify impediments to success and recommend and implement corrective action and / or mitigationAble to work independently or with varying levels of direction or indirect supervision and guidanceAble to appropriately prioritize tasks to meet desired deadlinesMust achieve Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS) or role-appropriate certification within the first two yearsLicensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.Benefits :
Immediate eligibility for health and welfare benefits401(k) savings plan with dollar-for-dollar match up to 5%Tuition ReimbursementPTO accrual beginning Day 1Note : Benefits may vary based upon position @type and / or levelQualifications :
Education - Bachelor'sExperience - 5 Years of ExperienceAs a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.