Security Officer (Full Time)

Security Officer

Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of Collaborative Creativity, Provocative Playfulness, Outsiders Welcome, Authentic Compassion, and Audacious Courage.

If this all sounds like you, read on

Job Description :

The Security Officer will be responsible for securing the premises and personnel by patrolling and inspecting inside and outside of the exhibit, protecting against fire, theft, vandalism, employee / guest injury, illegal activity and / or inappropriate guest / employee activity in accordance with company policies and procedures. This role will promote good working relations through courteous, helpful, and professional contact with employees, visitors, guests, and vendors / contractors. Reports directly to the Director, Operations.

Job Responsibilities :

• Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.
• Monitors, enforces, and reports violations of company rules, company policies, and applicable Local / State / Federal laws.
• Monitor and control guests entering and exiting the venue.
• Interact with guests and employees in a professional manner and engage with local law enforcement agencies as required.
• Respond to reports of guest or employee injury or illness and provides First Aid, CPR, and use AED as needed.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and / or property.
• Direct evacuations during emergencies and assist guests as needed.
• Escorting security vendors and / or employees with money pick up and drop offs.
• Maintain cleanliness and appearance of the venue. Cleaning assignments may be made for designated areas of responsibility before, during, and after operational hours.
• Exhibit a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests. In addition, the Security Officer must be able to deal with many guests and / or employees each day in a positive and friendly manner.
• Must be flexible to work at different positions and must be knowledgeable of all workstation requirements and functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications :

Desired Qualifications :

Prior work experience in an exhibit, attraction, theme parks, museum, recreation facility, or other public space.

Essential Skills & Abilities :

Desired Characteristics and Qualities for all Team Members :

Work Environment :

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and / or enclosed spaces. Will require work outside often in extreme weather conditions.

Physical Demands :

The employee will comply with company and OSHA standard workplace safety protocols.

Work Schedule :

Schedules are based on business needs. It requires a flexible schedule to accommodate times the exhibit is closed to the public. Occasional evening, overnight and weekend work are required as job duties demand.

Supervisory Responsibility :

This position does not require supervisory responsibility.

Travel :

No travel is required for this position.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Impact :

Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

Inclusion :

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

Benefits :

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.