Financial Systems Analyst

Financial Systems Analyst

The Red Gate Group, founded in 2006, is a Service-Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a reputation for delivering quality multi-tiered services in intelligence analysis, strategic planning, program management, policy development, operational design, and technology integration. RGG delivers high-quality, customer-centric solutions around the worldfrom the foxhole to the highest levels of Government. Our motto, "Making a Difference for Country and Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer comprehensive benefits including flexible time off, 11 paid holidays, immediate 401(k) eligibility with a generous match, and full medical, dental, and vision coverage through Anthem. Our employees enjoy 100% company-paid life insurance and disability benefits, along with professional development assistance for degrees and certifications. We foster a culture of growth and work-life balance, backed by our commitment to supporting both our clients' missions and our employees' success. Join our team and be part of an organization that values both service excellence and employee wellbeing.

Job Description

The Red Gate Group is seeking a Financial Systems Help Desk Analyst to support the National Geospatial-Intelligence Agency (NGA). In this role, you will serve as the first line of support for financial systems users, helping to troubleshoot issues, resolve errors, and provide guidance on system functionality. You will also assist in testing upgrades, maintaining documentation, and ensuring compliance with audit and reporting requirements. This position combines strong technical knowledge of federal financial systems with a customer serviceoriented approach to help end-users resolve challenges and optimize the use of Momentum Financials and related tools.

Key Responsibilities

• Provide help desk support for NGA financial system users, answering questions, resolving issues, and escalating complex problems as needed.
• Troubleshoot and resolve common issues including SF-133 discrepancies, 1099 processing errors, and reporting anomalies.
• Guide users through corrective actions related to audit findings and help implement solutions.
• Support testing of system enhancements, upgrades, and patches to ensure smooth transitions for end-users.
• Develop and maintain user guides, FAQs, training materials, and business process documentation to improve customer self-service.
• Create and run SQL queries and VBA scripts to assist in troubleshooting and data validation.
• Partner with stakeholders to document requirements, support corrective action plans, and ensure compliance with federal financial standards.
• Participate in meetings, milestone reviews, and system certifications as part of the financial systems support team.

Qualifications

Preferred Qualifications

The Red Gate Group, Ltd. is an Equal Opportunity / Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights