Product Delivery Manager
We are looking for a Product Delivery Manager to join our WiFi Product team. This position is responsible for leading a subset of the WiFi Product Roadmap for the team and business. The role will primarily focus on maturing, developing and deploying a cross-functional Roadmap to drive success of highly strategic and visible programs that will meet evolving customer needs and business opportunities. In collaboration with Operations, Sales, Marketing, Legal, IT, Engineering, and other Product teams, the Product Delivery Manager will help define and execute plans to deliver an industry leading customer experience.
Major Duties and Responsibilities :
- Actively and consistently follow and support all efforts to simplify and enhance the team efforts including following of processes and standards, as well as definition and implementation of new best practices.
- Accountable for Product lifecycle tasks and expectations are met between Roadmap approval and program closeout.
- Accountable and responsible for end-to-end Project management artifacts, including : Project Plan, logging and use of RAID logs, reporting, and other communication activities.
- Responsible for effective stakeholder management and ensuring dynamic and appropriate communication for working team members as well as executive stakeholder levels related to the owned Roadmap items, or relevant workstreams as well as other projects of interest.
- Responsible for cross-functional project risk identification and mitigation including identifying and clarifying known risks, known unknown risks, as well as facilitation of activities to mitigate against unknown unknowns.
- Ensures integration of projects and adjusts project scope, timing, and budgets as needed. May also coordinate with multiple project managers to assemble overall program plan.
- Serves as a mentor to product owners and project leaders, educating and assisting with implementing project management processes and making improvement / changes.
- Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, and driving resolution of issues as appropriate.
- Responsible for delivering all projects contained in the project portfolio on time and meeting the strategic business requirements.
- Responsible for managing all aspects of the design, development and implementation of the program portfolio.
- Other tasks and duties as assigned to support WiFi Product objectives.
Required Qualifications :
Ability to work independently with no supervision and guidanceAbility to communicate orally and in writing in a clear and straightforward mannerAbility to prioritize and organize effectivelyAbility to define key performance indicators / metricsAbility to effectively analyze and interpret dataAbility to show judgement and initiative to accomplish job dutiesAbility to document, prepare, and deliver data-driven presentationsExceptional ability to communicate with all levels of management and company personnelExceptional ability to influence internal and external key stakeholders and build consensusAbility to make decisions and solve problems while working under pressureAbility to develop strong working relationships with peers and project membersExpert ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a wholeAdvanced ability in implementing program and project plans and monitor progress, resource usage and quality, as well as mapping critical path and all dependenciesAdvanced understanding and ability to manage complex program and project budgetsAdvanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identifiedBasic understanding of JIRA concepts and practicesSkilled in Microsoft Project software a plusExperience with Microsoft SharePoint a plusWiFi domain expertise and understanding of WiFi router features and capabilities a plusMobile / 5G domain experience a plusExperience with developing products / features for subscription-based products a plusExperience with developing physical products requiring lifecycle management a plusExperience as a project, product, or program manager launching a physical product is a plusExperience in Telecommunications industry; experience managing programs within Spectrum a plusRelated Work Experience :
Technical or IT or Engineering work experience 5+Project / Program Management experience 7+Education, Certification & Licenses :
Project Management certification or successful completion of a recognized project management curriculum is preferredEEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.