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Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office
Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment OfficeWest Michigan Hispanic Chamber of Commerce • Grand Rapids, MI, US
Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

West Michigan Hispanic Chamber of Commerce • Grand Rapids, MI, US
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Overview

Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

Location : Allendale, MI. Full Time . Job ID : R103677. This position provides support for application processing, data integrity, and applicant communications in the Office of Admissions and Recruitment. It is a full-time role that works during the academic year (August–May).

Responsibilities

  • Review, enter, and maintain information and supporting documents into admissions systems.
  • Verify accuracy and completeness of data; flag discrepancies for further review.
  • Primary facilitator for daily data imports / exports and monitors system workflows.
  • Maintain accurate records in the admissions CRM and student information system (e.g., Slate, Banner, Workday).
  • Monitor data integrity by performing routine audits, corrections, and updates.
  • Assist in the timely processing of large volumes of applications and documents within established timelines.
  • Assist in developing and documenting standard operating procedures for processing and records management. Identify and recommend process improvements to enhance accuracy and efficiency.
  • Provide first-tier support for applicant inquiries regarding application status and missing documents; escalate complex cases to senior admissions staff.
  • Maintain professionalism and confidentiality in handling sensitive student data.
  • Deliver high-quality customer service by providing accurate, timely, and professional support to prospective students, families, and campus partners, ensuring a positive experience throughout the admissions process.
  • Support mailings and digital correspondence related to admissions and recruitment activities.
  • Oversee the assembly process and mail correspondence, including admissions packets and responses to student inquiries.
  • Must be able to lift and transport up to 40 lbs.
  • Perform other duties as assigned.

Required Qualifications

  • High school graduate or equivalent.
  • Minimum of two years of relevant work experience.
  • Experience with various computer software applications such as Microsoft Office and / or equivalent.
  • Ability to operate office equipment.
  • Data entry experience.
  • Typing and spelling competency.
  • Possess strong verbal and written communication skills.
  • Ability to provide quality customer service.
  • Ability to work under pressure and meet deadlines.
  • Ability to maintain satisfactory work performance and attendance records.
  • Ability to successfully maintain positive intercultural and interpersonal relationships.

    • Preferred Qualifications

  • Some college coursework.
  • Experience in higher education.
  • Experience with a Customer Relationship Management tool such as Slate.

    • Supervision and Working Conditions

    Supervision Received : Receives supervision and work assignments from a designated supervisor, though other staff may provide work direction.

    Supervision Exercised : May coordinate work assignments for student employees.

    Working Conditions : Normal office environment. Monday through Friday 8 : 00 AM – 5 : 00 PM, on-site in Allendale, MI.

    Job Type and Benefits

    Job Type : Full-time (40 hours per week) 8 : 00 AM – 5 : 00 PM during the academic year.

    Job Classification & Benefits : C2 Level. Minimum starting wage of $18.36 per hour.

    Benefits information : medical, vision, dental, life insurance, retirement contributions, wellness resources, and tuition waiver available from the employer (details at the linked benefit page).

    How to Apply

    Attach your cover letter and resume. The system will allow you to attach these documents electronically. For questions about the position or posting, contact Faye Spears at spearsf@gvsu.edu. For technical assistance, contact Human Resources at hro@gvsu.edu

    Please note that successful applicants are responsible for ensuring eligibility to work in the United States on or before the effective date of appointment.

    Application Deadline : October 8, 2025 at 11 : 59pm

    Other

    Grand Valley State University is an Antidiscrimination / Equal Opportunity Employer. See the university equal opportunity page for details. To apply, visit https : / / apptrkr.com / 6604612

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