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Community Health Worker

Community Health Worker

University of ArkansasLittle Rock, AR, United States
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Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12 : 01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date :

10 / 12 / 2025Type of Position : Job Type : Regular Work Shift :

Sponsorship Available :

NoInstitution Name : University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

  • Health : Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement : Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department : COM | OB & GYN ACWIH Postpartum Call Center

Department's Website :

Summary of Job Duties : We are seeking dynamic and dedicated Community Health Workers (CHWs) to join our Postpartum Call Center team. This role offers a unique opportunity to make a meaningful impact on maternal health outcomes in Arkansas through education, outreach, and community engagement. CHWs will collaborate with patients, community-based organizations, and local stakeholders to provide education, resources, and health support. Key responsibilities include individual goal planning, case management, group education, and culturally appropriate outreach for hard-to-reach populations. This position is integral to UAMS's mission of improving public health through innovative and inclusive strategies.

This is a hybrid role requiring candidates to reside within a 100-mile radius of Little Rock or Jonesboro, Arkansas. Reliable transportation, Working Cell Phone, and internet access are essentialQualifications :

Minimum Qualifications :

Level I :

  • High School diploma / GED plus two (2) years' experience as a CHW
  • Must enroll in a certified CHW Training Program within 45 days of employment
  • Level II :

  • High School diploma / GED plus four (4) years' experience as a CHW
  • Completed certified CHW training program
  • Mastered all CHW Competencies for Level I
  • Level III :

  • High School diploma / GED plus nine (9) years' experience as a CHW
  • Requires CHW certification from ARCHWA
  • Mastered all CHW Competencies for Level 1 & II
  • Knowledge, Skills, and Abilities :

  • Strong interpersonal and communication skills.
  • Experience in community outreach, public health, or related fields.
  • Ability to mentor and supervise team members.
  • Proficiency in case management and group education.
  • Knowledge of health disparities and culturally appropriate outreach strategies.
  • Organizational and multitasking abilities
  • Additional Information :

    Key Responsibilities :

    Collaborates with Program Director to ensure that the program meets or exceeds all accreditation requirements.

    CHW I :

    Outreach & Recruitment :

  • Conducts outreach to individuals, communities, service providers, and groups
  • Identifies and recruits individuals, families, and community groups to services and systems
  • Educates health and social service systems and providers about community perspectives and cultural norms
  • Facilitates cross-cultural communication among individuals, communities, and health / social service system workers
  • Responsible for the translation and cultural adaptions of resources and educational materials
  • Care Coordination :

  • Coordinates care, provides case management support and assists individuals and communities in navigating health and social service systems
  • Community Coordination :

  • Participates in design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping)
  • Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources
  • CHW II (in addition to CHW I responsibilities)

    Health Education & Clinical Navigation :

  • Motivates and encourages people to obtain care and other services
  • Supports self-management of disease prevention and management of health conditions, including chronic disease
  • Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
  • Provides basic health support services (e.g. first aid, diabetic foot checks)
  • Community Coordination :

  • Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
  • Collects and distributes materials that meet basic needs (e.g. provides food, blankets, clothing to those in need)
  • CHW III (in addition to CHW I & II responsibilities)

    Health Education and Care Coordination :

  • Provides culturally appropriate health education and information. Educates individuals and communities about how to use health and social service systems
  • Conducts health promotion and disease prevention education in a manner that matches linguistic and cultural needs of participants or community
  • Provides individual support and coaching
  • Motivates and encourages people to obtain care and other services
  • Supports self-management of disease prevention and management of health conditions, including chronic disease
  • Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
  • Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
  • Coaching & Mentoring :

  • Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served
  • Salary Information :

    Commensurate with education and experience

    Required Documents to Apply :

    Resume

    Optional Documents :

    Cover Letter / Letter of Application, Curriculum Vitae, License or Certificate (see special instructions for submission instructions), Proof of Veteran StatusSpecial Instructions to Applicants :

    Recruitment Contact Information :

    Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

    All application materials must be uploaded to the University of Arkansas System Career

    Please do not send to listed recruitment contact.

    Pre-employment Screening Requirements :

    This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

    Constant Physical Activity : Frequent Physical Activity : Occasional Physical Activity : Benefits Eligible : Yes

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