Disability Solutions is hiring : UX Lead - Remote / Work From Home in San Jose

The Insights Senior Lead will be the voice of the consumer within the organization, leading learning plans for New Product Initiatives (NPIs) from exploratory research and ideation through concept development, prototype testing and go to market. This work will be instrumental in elevating the Mobile & Audio Solutions portfolio and enabling faster, more effective decision-making across the team.

Define, own, and champion the audience strategy for MAS, identifying the target audience and how to flex for different segments by NPI.

Act as the "voice of the consumer," representing the views of our target audience in internal meetings and discussions.

Continue deep-dive learning of target users to identify shopper journeys, channel breakdowns, and purchase considerations to build a stronger audience strategy.

Budget Planning and alignment with learning plans

Front-End Innovation & NPI Leadership

Lead exploratory research to identify user context, needs, drivers, and barriers to surface new innovation territories.

Brand, Marketing Integration

Identify key data points to assist the creative team in development

Provide input / feedback to creative development from the voice of the target audience

Define and execute learning plan for creative testing and evaluation

Provide consumer input and key data points to support the creation of business cases, pricing strategy, and the identification of Target Audience, and market size.

Serve as the source of truth for consumer-related questions and assist in integrating Consumer Insights learnings across the larger Personal Workspace Solutions organization.

Work collaboratively across Business Units with Consumer Insights counterparts to identify their primary targets and advance their strategies.

Partner with key stakeholders across Creative and Design, Business, Marketing, and MAS leadership to drive consumer-centricity.

15+yrs experience in consumer and / or user research, ideally with experience in the tech industry

~ Ability to work independently and handle multiple projects simultaneously

~ Excellent skills in written and spoken English.

~ Open and willing to travel to our different Logitech offices to build strong relationships with business partners

~ Demonstrates well-rounded experience in defining consumer-centric innovation strategy and building robust, multi-stage learning plans.

~ Has Expertise in a wide range of qualitative and quantitative methodologies, including need-finding exploration, ideation, concept evaluation, and prototype testing.

~ Is Flexible and able to adapt to shifting strategic needs and CI projects as they arise.

~ A natural communicator and active listener, capable of building consensus by articulating a clear vision and understanding diverse perspectives.

~ A strong collaborator with proven ability to influence and drive alignment across cross-functional teams including marketing, creative, design, and business leads.

~ We help teams collaborate / learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Being a global company, we value our diversity and celebrate all our differences. We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.