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Business Resilience Training Lead

Business Resilience Training Lead

PNCPittsburgh, PA, US
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Business Resilience Training Lead

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Resilience Training Lead within PNC's Business Resilience organization, you will develop, implement, and monitor the effectiveness of PNC's Business Resiliency Training Program as part of the Business Resiliency Test & Exercise organization. As the Business Resilience Training Lead, you will work closely across the Business Resilience, Enterprise Event Management teams, as well as Line of Business and Support Area stakeholders in the development of a comprehensive and mature training program.

Responsibilities include :

  • Leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery.
  • Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning.
  • Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
  • Interfaces with LOB committee / executive to report on the compliance of business continuity processes, readiness, events and exercise results. May lead relationships with audit and government regulators on business continuity issues.
  • Responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Develops and delivers the training on business continuity.

PNC employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Preferred Skills

    Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory Compliance

    Competencies

    Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge, Planning : Tactical, Strategic, Requirements Analysis

    Work Experience

    Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Bachelors

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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    Training Lead • Pittsburgh, PA, US