Marketing Specialist

Job Description

Job Description

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary

The Marketing Specialist plays a key supporting role within the City Winery Chicago marketing team. Working under the guidance of the Marketing Manager, this position focuses on the administrative and executional tasks that keep daily, weekly, and monthly marketing initiatives running smoothly. The Marketing Specialist assists with social media, email campaigns, collateral upkeep, and partner outreach while also serving as an on-the-ground brand ambassador during shows and community efforts. This role collaborates with internal teams and artist representatives to ensure marketing plans are implemented accurately and on time, helping increase visibility and audience engagement across digital, print, and in-venue channels.

Overview of Responsibilities

• Digital Marketing Support

○       Draft, schedule, and send on-sale announcements, targeted promotional emails, and weekly SMS campaigns.

○       Create and publish Facebook Events for upcoming shows and ensure accuracy across digital platforms.

○       Manage and post engaging content across social media channels; monitor and respond to Meta messages, comments, and audience engagement.

○       Track and report marketing metrics (Google Analytics, Iterable, ticketing data).

○       Maintain Yext listings and other local search platforms.

○       Research and compile cross-promotion opportunities.

○       Establish and monitor Google Alerts

○       Maintain and update venue slideshow displays.

○       Update the BandsInTown spreadsheet with upcoming events.

○       Audit ticketing links for errors, sub-billing, and missing information.

○       Generate programming reports for shows with low ticket sales.

○       Build and maintain lists for press and promotional opportunities.

○       Prepare and distribute weekly promotional audit reports.

○       Manage and update Asana tasks for artwork, graphics, and campaign updates.

○       Conduct daily walk-throughs of the venue to check and replace marketing collateral.

○       Coordinate and support Street Team efforts, including poster printing, collateral drop-offs, and partner outreach.

○       Capture and create content onsite for live posting.

○       Attend at least one show bi-weekly to assess in-venue marketing, capture live content, and observe audience engagement.

○       Submit shows to event listing sites, local promotional partners, community groups, and relevant Facebook groups.

○       Submit ticket allocations to promo partners based on programming needs.

○       Liaison with artist teams for promotional content.

○       Support the Marketing Manager with execution of special projects as assigned.

Minimum Qualifications

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that  we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

We use eVerify to confirm U.S. Employment eligibility.