Talent.com
serp_jobs.error_messages.no_longer_accepting
Capacity Management Analyst I - HSO AMB CAPACITY MGMT & ACCESS - MSH - FT Days M-F 9AM-5PM Hybrid

Capacity Management Analyst I - HSO AMB CAPACITY MGMT & ACCESS - MSH - FT Days M-F 9AM-5PM Hybrid

Mount Sinai Health SystemNew York, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

The Capacity Management Analyst I applies knowledge of the client's clinical or business requirements, Epic Cadence application capabilities, and technical skills to implement and support advanced scheduling throughout the Ambulatory enterprise. The Capacity Management Analyst I will be a subject matter expert (SME) in Epic Cadence, client and Access Center operations workflows. The Capacity Management Analyst I is responsible for the implementation of new decision support systems and modifications to existing systems. The Capacity Management Analyst I is also responsible for the application configuration, go-live support, and on-going client support. He / she works on multiple projects concurrently. The Capacity Management Analyst I provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care while driving the migration to Epic-powered solutions which will optimize patient access across the Ambulatory enterprise.

Qualifications

Education Requirements

  • Bachelor's degree preferred (or High School Degree with equivalent knowledge, skills, experience)

Experience Requirements

  • 1-2 years healthcare experience in outpatient setting, including experience in healthcare operations, medical office administration, and / or with healthcare information systems
  • Epic knowledge (Cadence, Prelude, etc.)
  • Microsoft Office knowledge (Outlook, Word, Excel, Visio preferred)
  • Responsibilities

  • Build, test, and implement decision support across various decision support for specialties across Ambulatory. Maintain decision support system for accuracy of scheduling by Access Centers.
  • Intimate knowledge of Epic Cadence and advanced scheduling methodology.
  • Pro-actively assist with escalated operational management and client issues. Be a resource for all stakeholders to address internal and external client needs or concerns. Resolve operational / administrative inquiries for Access Centers and Ambulatory clients.
  • Provide consultative services to clients regarding desired outcomes and offer recommendations / solutions to Cadence related scheduling concerns, including decision support system and / or template management.
  • Provide consultative services to Digital and Technology Partners on tickets regarding template change requests from operational clients.
  • Provide go-live and roll-out support collaborating with Access Centers, Ambulatory and DTP. Support users on new Epic applications, modules, and functionality.
  • Analyze multiple data streams to improve the delivery of coordinated scheduling. Identify areas of improvement to increase scheduler accuracy and efficiency.
  • Assess impact of day-to-day change requests on centralized templates and decision trees, testing all change requests through different Epic environments in coordination with DTP to ensure process standards.
  • Implement and innovate processes which drive accuracy operational efficiency to provide highest level of client service.
  • Successful completion of all Advanced Scheduling assigned tasks and projects in timely manner.
  • Track and trend performance data. Quickly identify trends to resolve issues prior to causing a disruption in service delivery.
  • Increase throughput and efficiency of ambulatory scheduling with a focus on Access Centers.
  • Frequent engagement with Capacity Management leadership as an access and scheduling optimization Subject Matter Expert.
  • Equal Opportunity Employer

    The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.

    Compensation Statement

    Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65885 - $98827 Annually.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Management Analyst • New York, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Human Capital Management Solutions Specialist

    Human Capital Management Solutions Specialist

    Services for the UnderServed (SUS)New York, NY, US
    serp_jobs.job_card.full_time
    The Support Services functions at S : US are carried out by a team of professionals with diverse backgrounds who share deeply in the S : US mission. We are a resource that provides support to the indivi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Analyst, Training & Engagement

    Analyst, Training & Engagement

    City of New YorkNew York, NY, US
    serp_jobs.job_card.full_time
    Analyst, Training & Engagement.The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    2026 | Americas | New York City Area | FICC and Equities, Change Management | New Analyst

    2026 | Americas | New York City Area | FICC and Equities, Change Management | New Analyst

    Goldman SachsNew York, NY, US
    serp_jobs.job_card.full_time
    Our New Analyst Program is a full-time program for final year undergraduate and graduate students.As a new analyst, you will learn about our businesses, develop important relationships, and build c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Client Lifecycle Management Analyst- NYC (New York)

    Client Lifecycle Management Analyst- NYC (New York)

    Staffing the UniverseNew York, NY, United States
    serp_jobs.job_card.full_time
    Client Lifecycle Management Analyst.Location : NYC - Onsite Duration : 6+ months Job description : WORK EXPERIENCE : 3-5 years - Experience in financial services preferably in a client-facing operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Unit Head - Energy Efficiency and Modernization

    Unit Head - Energy Efficiency and Modernization

    City of New YorkNew York, NY, US
    serp_jobs.job_card.full_time
    Unit Head - Energy Efficiency And Modernization.The Mayor's Office of Management and Budget (OMB) is the City government's chief financial agency. OMB's staff of analysts and experts assembles and o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Revenue Management Analyst

    Revenue Management Analyst

    RandstadNew York, NY, US
    serp_jobs.job_card.full_time
    Our client is seeking a Revenue Management Analyst to join their team in NYC near Union Square for a temporary 4-6 month assignment starting mid-September. As a key player in our pricing strategy, y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Resiliency Analyst

    Resiliency Analyst

    SHISomerset, NJ, US
    serp_jobs.job_card.full_time
    The Resiliency Analyst will serve as a Subject Matter Expert (SME) in the areas of Risk Management (RM), Business Continuity (BC), Disaster Recovery (DR), and Crisis Management (CM).The Resiliency ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director - Energy Management & AI

    Director - Energy Management & AI

    SHISomerset, NJ, US
    serp_jobs.job_card.full_time
    Director - Energy Management & AI.The Director - Energy Management & AI will foster and develop the growth and profitability of the Datacenter, AI, and Energy Management Business while managing, me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Management Analyst

    Management Analyst

    Clearance JobsNew York, NY, US
    serp_jobs.job_card.full_time
    LMI seeks a Management Analyst to support a DHS program management office for office management and business process / operational improvements. This is an on-site position in the New York City area.L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Management Transformation Analyst

    Product Management Transformation Analyst

    Bank of AmericaNew York, NY, US
    serp_jobs.job_card.full_time
    Bank of America Regulatory Reporting Analyst.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    2026 | Americas | New York City Area | Human Capital Management | New Analyst

    2026 | Americas | New York City Area | Human Capital Management | New Analyst

    Goldman SachsNew York, NY, US
    serp_jobs.job_card.full_time
    Our New Analyst Program is a full-time program for final year undergraduate and graduate students.As a new analyst, you will learn about our businesses, develop important relationships, and build c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Lifecycle Management Analyst- NYC

    Client Lifecycle Management Analyst- NYC

    StaffingNew York, NY, US
    serp_jobs.job_card.full_time
    Client Lifecycle Management Analyst.Location : NYC - Onsite Duration : 6+ months Job description : WORK EXPERIENCE : 3-5 years - Experience in financial services preferably in a client-facing operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Management Analyst

    Management Analyst

    LMINew York, NY, US
    serp_jobs.job_card.full_time
    LMI seeks a Management Analyst to support a DHS program management office for office management and business process / operational improvements. This is an on-site position in the New York City area.L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    2026 | Americas | New York City Area | FICC and Equities, Change Management | Summer Analyst

    2026 | Americas | New York City Area | FICC and Equities, Change Management | Summer Analyst

    Goldman SachsNew York, NY, US
    serp_jobs.job_card.full_time
    Our Summer Analyst Program is a nine to ten week summer internship for students pursuing a bachelor's or graduate degree. You will be fully immersed in our day-to-day activities.Attend orientation w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Business Management Senior Analyst, AS

    Business Management Senior Analyst, AS

    Deutsche BankNew York, NY, US
    serp_jobs.job_card.full_time
    Senior Business Management Analyst Governance & Controls.Today, markets face a whole new set of pressures but also a whole lot of opportunity too. Opportunity to innovate differently.Opportunity t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Analyst, Retail Workforce Management

    Analyst, Retail Workforce Management

    Warby ParkerNew York, NY, US
    serp_jobs.job_card.full_time
    Analyst, Retail Workforce Management.Warby Parker is on the lookout for a dynamic, sharp Analyst of Retail Workforce Management to support store analytics, workforce management systems, staffing fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Head of Transition Management and Client Experience

    Head of Transition Management and Client Experience

    Neuberger BermanNew York, NY, US
    serp_jobs.job_card.full_time
    Head Of Transition Management And Client Experience.Neuberger Berman is seeking an experienced and dynamic Head of our Transition Management and Client Experience. The successful candidate will be r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Analyst, Asset Management

    Analyst, Asset Management

    ForeFront PowerNew York, NY, US
    serp_jobs.job_card.full_time
    The Analyst, Asset Management is a key member of the Asset Management team, supporting both the Financial and Technical asset management functions. The analyst will support all core aspects of the a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    M / WBE Outreach & Compliance Analyst

    M / WBE Outreach & Compliance Analyst

    City of New YorkNew York, NY, US
    serp_jobs.job_card.full_time
    M / WBE Outreach & Compliance Analyst.Hours : Full-Time 35 Hours Work Location : 30-30 Thomson Avenue, LIC, NY 11101.The NYC Department of Design and Construction, Office of Diversity, and Industry Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operational Resilience Manager

    Operational Resilience Manager

    Brown Brothers HarrimanJersey City, NJ, US
    serp_jobs.job_card.full_time
    Operational Resilience Manager.At BBH, Partnership is more than a form of ownershipit's our approach to business and relationships. We know that supporting your professional and personal goals is th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30