Sales Operations Support Manager
VirtualVocationsElgin, Illinois, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Manager, Sales Operations Support.
Key Responsibilities
Lead and coach a team of Sales Operations Support Specialists to assist Account Executives with client-facing quotes and post-sales requests
Distribute incoming requests and ensure compliance with service level agreements (SLAs) while addressing escalations from clients
Coordinate the month-end booking process and recommend process improvements to enhance efficiency
Required Qualifications
Bachelor's degree in business administration, Sales, Marketing, or a related field
3-5 years of leadership experience
5+ years of experience with quote-to-cash workflow for consulting services and SaaS
Strong working knowledge of Salesforce and service request management systems
Comprehensive understanding of standard quote to cash business processes
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Operation Manager • Elgin, Illinois, United States
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