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Desktop Support Technician
SiraNorth Charleston, SC, USjob_description.job_card.1_day_ago
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job_description.job_card.job_descriptionStrong communication skills, with the ability to communicate effectively in the local language, both verbally and in writing. Experience with hardware and software installation, configuration, and troubleshooting of common IT equipment and environments.
Overview
You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices / activities, desk cabling, Software installation and troubleshooting and any other related technology.
Responsibilities
- Provide Deskside / OSS / FSO technical support for Desktop PCs, laptops, tablets, smartphones, desk telephony, AV equipment, comms room devices / activities, desk cabling, software installation and troubleshooting, and related technologies.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Work self-sufficiently to perform fault diagnostics and deliver user requirements while maintaining standards and SLAs.
Qualifications / Skills
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Desktop Support Technician • North Charleston, SC, US
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