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Quiche, Mixteco Over-the-phone Interpreters Needed (on-going contract)

Quiche, Mixteco Over-the-phone Interpreters Needed (on-going contract)

United Language GroupNew York, NY, US
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Overview

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on-demand and pre-scheduled over-the-phone interpretations for Quiche, Mixteco. The Interpreter must have a strong command of English and target language. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.

Essential Duties and Responsibilities

  • Interpret between English and Quiche, Mixteco languages.
  • Maintain the appropriate tone of voice, register and observe cultural nuances.
  • Maintain professionalism through attitude, and interpreting service.
  • Demonstrate excellent customer service skills.
  • Must have a reliable phone line and an adequate work environment to process the calls.
  • Remote (work-from-home).

Qualifications

  • Proficient in English and Quiche, Mixteco languages.
  • Strong knowledge of professional Code of Ethics and privacy laws (HIPAA).
  • Excellent communication and customer service skills.
  • Ability to remain calm and compassionate when dealing with difficult people and crisis situations.
  • Flexible availability.

    • Preferred Qualifications

  • NBCMI or CCHI certification is preferred.
  • Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience.
  • Minimum (12) twelve months experience of over-the-phone interpretation.

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