A company is looking for an Agency Contracting Specialist to guide new agencies through the contracting process.
Key Responsibilities
Create a seamless onboarding experience for new customers
Lead clients through the onboarding journey, managing milestones and deliverables
Teach clients how to effectively use the company's tools and systems
Required Qualifications
5+ years of experience in customer success, project management, or onboarding roles
Experience using CRMs or workflow management tools
Relationship management experience focused on guiding clients
Curiosity and eagerness to learn
Experience in a start-up environment is a plus
Contracting Specialist • Olympia, Washington, United States