Farmers Insurance - Account Manager - Immediate Opportunity

Job Description

Job Description

Are you looking to make a difference in peoples lives? Patrick Wertzberger Ins Agency Farmers Insurance in Overland Park, Kansas, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Account Manager . You will be responsible for helping customers get the products they want while offering additional beneficial products. You will have the opportunity to utilize your customer service skills while growing your sales career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in Insurance. Entry-level candidates will start at a base salary of $40,000 and you can make up to an additional $15,000 in commission during your first year. If youre ready to grow your career and your knowledge in the industry, apply today!

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Responsibilities

• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Maintain knowledge of new products and services.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Develop and maintain client relationships.
• Informs customers of promotions and new or upgraded products using prepared scripts.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Requirements