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Senior Director, US Fraud Solutions
Senior Director, US Fraud SolutionsTransUnion • New York, NY, US
Senior Director, US Fraud Solutions

Senior Director, US Fraud Solutions

TransUnion • New York, NY, US
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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you'll work with great people, pioneering products and cutting-edge technology.

Our Public Sector business provides a suite of mission-critical solutions to help U.S. federal, state and local government agencies manage risk and reduce costs. The competitiveness and complexity of consumer engagement continues to be a challenge in these markets and we're looking for someone to help us enable our solutions for use in the Public Sector, further helping our customers fight identity fraud and establish trust with consumers.

This role will work across all phases of the product life cycle, from inception through introduction into the marketplace, management and retirement, working closely with other product / solutions managers, GT, InfoSec, Operations, MSP as relevant, and go-to-market teams.

What You'll Bring

  • 10+ years experience managing fraud solutions in a leader capacity, being responsible for solutions development, deployment, and commercialization
  • 15+ years experience in consulting, product management, technology, and / or operations
  • Familiarity with FedRAMP requirements and FedRAMP authorization processes
  • Experience defining product requirements and roadmaps for data and / or technical solutions, and ability to translate and communicate governmental standards
  • Preferred experience building and managing large complex solutions platforms
  • Capability to understand complex technical security architectures and apply toward certification and / or compliance projects
  • Proven ability to create compelling and effective communication, cross-functionally and at all levels, for internal and external audiences
  • Ability to obtain a U.S. Government security clearance per FedRAMP relevant requirements / guidance

Impact You'll Make

  • End-to-end fraud product responsibility covering GFS product strategy / innovation, business & product requirements & definition, use case prioritization, and road mapping for key public sector fraud solutions
  • Manage overall product health including the product backlog, ongoing product support and product sunset strategies
  • Work with global technology and InfoSec, as relevant, teams to write comprehensive product requirements, define solution intent and determine high-level capabilities
  • Work with Public Sector vertical, technology, and FedRAMP Infrastructure product owner to develop GFS roadmap and pursue appropriate prioritization
  • Work with relevant product owners, FedRAMP experts / consultants, and Infosec to complete FedRAMP documentation package (likely with consultant support)
  • Product Management responsibility for enabling sales (existing and new solutions), lend support to Delivery and Customer Success to develop onboarding and support procedures, and provide general support for GFS Product within the FedRAMP infrastructure as appropriate
  • Work with GFS personnel as required to manage 3rd party relationships and closely work with GFS product counterparts to stay aligned to and influence GFS roadmap & solutions
  • Collaborate with product marketing to develop relevant collaterals, training materials, and schedule
  • Support certification efforts for Public Sector fraud solutions, closely working with FRPO / InfoSec / GT, ensuring alignment across stakeholder groups
  • Monitor and analyze product financials, KPIs, customer feedback, and the competitive landscape as it relates to fraud solutions used in Public Sector
  • Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

    This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

    Benefits

    TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

    We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

    Pay Scale Information : The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. The salary range reflects a reasonable estimate of compensation. Actual compensation is based on factors such as education, training, work experience, job-related skill set, location, and market considerations. Regular, full-time non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on applicable company guidance and plan documents. The application window for this job posting is estimated to close on 10 / 17 / 2025. Job postings may come down early or be extended due to business need or volume of applicants.

    TransUnion's Internal Job Title : Sr Director, Product Management

    Company : TransUnion LLC

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