General Manager
Manages and assumes responsibility for all functions of an Independent Domino's Franchisee's ("IDF") restaurant to ensure high quality products and customer service are delivered. Oversee restaurant profitability. Execute all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Job Duties and Responsibilities :
- Manage store staff members
- Ensure compliance with all Company policies, procedures, programs and systems
- Ensure compliance with all federal, state and local laws and ethical business practices
- Document performance issues
- Maintain overall responsibility for financial performance of IDF
- Maintain administrative and cash management responsibilities for IDF
- Safely interact with customers at their homes
- Receive and process telephone orders
- Handle sensitive and confidential customer information in a responsible manner
- Execute credit transactions and make bank deposits as necessary
Physical Demands :
STANDING : Most tasks are performed from a standing position.WALKING : Walking is generally in short distances for short durations.SITING : Paperwork is normally completed in an office at a desk or table.LIFTING : Bulk product deliveries are made twice a week or more and are lifted / moved to walk-in cooler or other sections of the store by the team member.CARRYING : Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.PUSHING : Pushing is performed to move trays which are placed on dollies.CLIMBING : Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.STOOPING / BENDING : Forward bending at the waist is necessary at the pizza assembly station.CROUCHING / SQUATTING : Performed occasionally to stock shelves and to clean low areas.REACHING : Reaching is performed continuously; up, down and forward.HAND TASKS : Eye-hand coordination is essential. Use of hands is continuous during the day.MACHINES, TOOLS, EQUIPMENT, WORK AIDS : Team members may be required to utilize pencils / pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.DRIVING : Deliver pizzas within a designated delivery area.WALKING : Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location with a steady and efficient (hustle) pace.Work Conditions :
EXPOSURE TO : Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks, as well as when delivering product, driving and couponing. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces / tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.SENSING : Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving.TEMPERAMENTS : The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.Education and / or Experience :
High School diploma or GEDTwo years successful restaurant management or supervision experience with salary progression preferredBasic accounting including invoice reconciliation, debit and credit review, financial statement analysisAn equivalent combination of experience and training may substitute for some of the listed position qualifications.Additional Information :
Must be 18 years of age or olderPosses a driver's license valid under the laws of the state(s) where the team member works, proof of insurance, and satisfactory vehicleMust be able to work scheduled or unscheduled shifts, which will include nights, weekends, and as emergencies ariseAbility to successfully perform the job duties of all positions in the restaurant, including pizza deliveryBilingual in certain marketsServ-Safe / Local or State Food Service Certification preferred