CMA / LPN Pediatric Specialty Clinic

Employment Type

Full time

Shift

Day Shift

Description

MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals - MercyOne Children's Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) - along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health - two of the country's foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

MercyOne also provides you with the quality care you provide to others. We care about our employees well-being and offer benefits that complement work / life balance.

General Summary

Provides basic nursing skills in an outpatient clinic setting.

Essential Functions

• Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts
• Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.
• Acknowledges patient's rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
• Participates in staff development activities and orientation as requested.
• Proactively acts as patient advocate, responding to and working to resolve patient concerns.
• CPR certified.
• Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
• Operation of various office machines( i.e. fax, copier, phone, and computer).
• Participates effectively as a team member in the clinic.

Nursing / CMA

Minimum Knowledge, Skills And Abilities Required

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.