Teller Specialist Flexible - Full Time

Job Description

Job Description

About Marquette Bank

If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!

Come be a part of something bigger at Marquette Bank.

Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.

Pay Range : $15.75 - $17.75 plus $2.00 / hour additional compensation for flex position

Flex positions are required to have a flexible schedule and the ability to travel to multiple branches as scheduled.

The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant’s qualification, experience, education and skills.

Position Summary :

The Teller Specialist Flexible is responsible for the day-to-day operations of the teller line across multiple branches. Providing exceptional customer service including efficient and accurate transaction processing. A Teller Specialist Flexible must have extensive knowledge of retail operations policies and procedures and must be able to handle unusual customer transactions, and answer more difficult customer inquiries. Additionally, Teller Specialist Flexible has a larger cash limit and works independently within established procedures outlined by Branch Operations Officer.

Under general supervision of the Branch Operation Manager and in line with established policies and procedures, provides a variety of service functions to the Bank’s customers. Job requires extensive on the job training for job proficiency. Job involves considerable customer contact.

Essential Duties and Responsibilities :

• Effectively represent the Bank to all customers maintaining a high level of service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
• Operate a teller station by performing basic teller functions in compliance with Bank policy and audit procedures, including :

Accept all checking account transactions such as check cashing, deposits, and certified checks.

Accept all savings transactions such as deposits and withdrawals.

Knowledge / Abilities / Experience and Training Required :

Physical Demands : The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment / Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

We Care About You. Marquette Bank’s total rewards package , for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans : 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit : https : / / emarquettebank.com / about -us / benefits.

You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit : https : / / emarquettebank.com / about -us / diversity-and-inclusion-commitment

Equal Opportunity Employer / Vet / Disability