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Director, CPI & Solutions - Americas

Director, CPI & Solutions - Americas

Hays RecruitmentTampa, FL, US
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Director, CPI & Solutions - Americas

As a key member of the Americas Finance Leadership team, the American Director of CPI & Solutions will deliver financial services which align to the global, regional and country business strategies of Hays Plc. Reporting to the Americas Finance Director, the American Director of CPI & Solutions will work closely with fellow country finance leadership team members whilst partnering country leadership MD / team (business) to deliver finance strategies, solutions and processes. As a senior leader at Hays Plc, the American Director CPI & Solutions is accountable for supporting the successful transformation of the function and business, whilst creating a culture which encourages continuous improvement.

  • As the main point of contact for the Americas Managing Directors and Leadership Teams, deliver finance strategy aligned to country, regional and global goals to drive greater profitability, margin and revenue growth for Hays Plc as a whole
  • Lead the In-Market Solutions team focused on building capability, ensuring training needs are met and new ways of working are adopted. Cascade strategic goals and ensure alignment with Country business and team objective setting
  • Responsible for overseeing all financial systems & Applications workflow to ensure processes support accurate and efficient reporting, financial controls and customer experience and in accordance with Group standards
  • Represent new technology capabilities to the regional business leaders that aligns with and supports business strategies.
  • Provides practical advice and best practices to take advantage of new, or emerging, opportunities.
  • Partner HBS FSS Tower Leadership to install and develop wider team / function effectiveness
  • Define, monitor and cascade all American finance policies and procedures with peers, team members and stakeholders
  • Advocate for technology solutions that drive business value
  • Work collaboratively with Technology Senior Leadership team to share knowledge and identify opportunities to drive convergence in technology innovation and solutions across the business to support 'one company' approach where relevant to deliver stronger value to the business
  • Oversight of and escalation point for financial system risks and issues raised by HBS FSS and In-Market teams
  • Leads the local implementation of technology & client projects and programs within the Regions, closely working with the business and technology delivery teams.
  • Work closely with Technology Senior Leadership team to ensure customer needs are understood and addressed by the various functions of the finance function.
  • Own the Finance design & implementation of new client onboarding providing guidance to the In-Market team on the preparation of design, implementation, and testing alongside Finance leaders
  • Accountable for risk management and the application of controls to the business, in line with the Group Controls policy
  • Proactively identifying opportunities to advance Hays's strategy and vision through change initiatives that will deliver measurable business improvement
  • Working closely with identified project teams for group sponsored projects, this role will also compliment stakeholder management and communications, acting as a subject matter expert for Hays processes and policies
  • Responsible for the development and coaching of Country Solutions team
  • Ensuring that people development requirements are planned and implemented to support the overall team and finance goals
  • Ensuring technical competence and skills are maintained and up to date for all team members
  • Ensuring that effective performance management of all staff is maintained in a consistent way through regular 1-1's, performance planning meetings and appraisals
  • Championing core values and commitment to equity, diversity and inclusion to Build partnerships / Think Beyond / Do the right thing, through consistent utilization of Hays policies and application of appropriate behaviors
  • Ensure adequate support and cover is available for finance team members during demanding workloads or when team members are absent
  • Developing own professional skills through Continued Professional Development and proactively gathering knowledge and best practice through practical experience and related project work

Experience and requirements

  • Bachelor's degree or Masters in business, project management, computer science, computer engineering or a related field of study, or equivalent experience. Nice to have - technical project management qualifications.
  • Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks.
  • Demonstrated skilled communicator and excellent stakeholder management, experience in working and influencing at senior leadership level.
  • Leading cross-functional teams in a global environment with multiple executive stakeholders.
  • Strategy planning, project portfolio development and management.
  • Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.
  • Five or more years of business experience in a business partner role, technology operations, business analysis or program delivery.
  • Experienced delivery, tracking and reporting to senior leadership complex portfolio programs.
  • Experience in working strategically to realize organizational goals and develops compelling visions for the future.
  • Has a record of success, keeping to commitments and credibility; a trusted advisor.
  • Experience in working across multiple initiatives with strong delegation and empowerment skills.
  • Experience of leading and developing a team of finance professionals, ensuring regular communication cascades, goal setting, performance management, skip and 1 : 1's sessions
  • Ability to apply technical knowledge to resolve complex business challenges, including the ability to distil and convey finance information to non-finance business leads and fellow finance colleagues
  • Experience of overseeing finance systems, identifying opportunities to streamline and standardize processes whilst driving improvement to achieve strategic goals
  • Experience of working with an extended / offshore operating model, managing and setting Country Key Performance Indicators (KPIs)
  • Strong service ethos and skills supported by hands on customer service delivery experience
  • Confident communication skills with the ability to influence senior stakeholders and management
  • Able to mentor, guide and develop future talent
  • Preferred Knowledge and Experience

  • Working in a global environment and matrixed organization
  • Understanding of the internal and external factors which drive business performance
  • Project management and change management experience
  • Fluency in written and oral French, Spanish or Portuguese
  • Comfortable travelling a dispersed geographic spread of countries.
  • Able to work across multiple time zones.
  • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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