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Director, Information Technology

Director, Information Technology

University of MiamiCoral Gables, FL, United States
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Director, Information Technology page is loaded## Director, Information Technologylocations : Coral Gables, FLtime type : Full timeposted on : Posted Todayjob requisition id : R100090328##

  • Current Employees :
  • If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this .The Director, Information Technology oversees all aspects of computer technical support services and help desk operations and coordinates activities for University-wide IT projects. The incumbent in this position directs internal teams in the execution of initiatives as they relate to computers, application support and services, and strategic IT initiatives. This position exercises considerable judgment by making decisions in unprecedented situations.
  • Department Specific Functions
  • Formulate and execute a strategic IT plan that aligns with the institution's mission, vision, and objectives.
  • Champion College initiatives related to infrastructure, computing, cloud, and IDE environments for faculty, researchers, and students.
  • Interpret and apply University IT policies and procedures, ensuring administration, staff, and faculty are kept informed.
  • Develop a long-term sustainable strategy to support academic, research, and administrative objectives.
  • Oversee daily operations and lead staff to achieve departmental goals and objectives through an effective performance management system.
  • Collaborate with UMIT on university-wide projects and initiatives that align with and benefit both College and University strategic goals.
  • Design and evaluate technology and project plans, ensuring timely and budget-compliant completion.
  • Work with leadership teams to identify technology needs, prioritize initiatives, and allocate resources effectively.
  • Stay updated on the latest technologies and trends in higher education IT to provide well-informed recommendations for future advancements.
  • Ensure the availability, security, and reliability of IT services and infrastructure, including disaster recovery and business continuity plans.
  • Supervise the provision of technical support services to faculty, staff, and students, ensuring timely resolution of IT-related issues.
  • Work with academic and administrative departments to assess technology needs, recommend appropriate solutions, and manage IT projects effectively.
  • Promote a customer-oriented approach, ensuring a positive user experience and maintaining high satisfaction levels with IT services.
  • Encourage professional development opportunities to enhance the technical skills and knowledge of the IT team.
  • Establish clear expectations, provide ongoing feedback, and conduct performance evaluations.
  • Identify cost-saving opportunities, negotiate vendor contracts, and evaluate the effectiveness of IT investments.
  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
  • MINIMUM QUALIFICATIONS
  • Education :
  • Bachelor’s Degree in relevant field required
  • Experience :
  • Minimum 7 years of relevant experience. Any relevant education, certifications and / or work experience may be considered.
  • Knowledge, Skills and Attitudes :
  • Knowledge of business and management principles.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals, and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and / or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.The University of Miami is an Equal Opportunity Employer - Females / Minorities / Protected Veterans / Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.
  • Job Status :
  • Full time
  • Employee Type :
  • Staff
  • Pay Grade :
  • A15The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal / Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.
  • Transforming lives
  • With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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Director Information Technology • Coral Gables, FL, United States

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