Financial Services Associate I - IV

Job Description

Job Description

Description :

We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting our products and services to customers.

Summary :

Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals.

Responsibilities :

• Greeting customers and assisting them with their banking needs
• Processing deposits, withdrawals, and other transactions accurately and efficiently
• Balancing cash drawers and reconciling discrepancies
• Cross-selling bank products and services to customers
• Inputting new account / loan applicant requests
• Assisting customers with account inquiries and problem resolution in a professional manner
• Adhering to bank procedures and security protocols to ensure the safety of customer transactions
• Willing to travel and work at other branches as business needs dictate, sometimes on short notice.

Requirements : Qualifications :

Pay Ranges

Financial Service Associate I - $19.56 - $20.38 - No banking to less than 3 years of banking / financial institution experience. Cash handling and customer service preferred.

Financial Service Associate II - $21.00 - $23.00 - Three years credit union / financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.

Financial Service Associate III - $23.60 - $26.00 - Four years credit union / financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.

Financial Service Associate IV - $25.00 - $29.46 - Four plus years credit union / financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.

If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity.