Registered NurseDiverse Lynx • Three States, MO, US
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Registered Nurse
Diverse Lynx • Three States, MO, US
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Job Title : Registered Nurse
Location : Missouri / Remote
Type- Fulltime Permanent Role
Job Description
- Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly
- Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain broad knowledge of client products and / or services
- Offer additional products and / or services as needed
- Prepare complete and accurate work including appropriately notating accounts as required
- Track, document, and retrieve information in call tracking database
- Ensure service delivered to our customer meets contractual Key Performance Indicators (KPIs)
- Participate in activities designed to improve customer satisfaction and business performance
Thanks & Regards
Misam Raza
Sr. Talent Acquisition Specialist
Diverse Lynx | 300 Alexander Park Suite| #200|Princeton, NJ 08540
Mobile- 732-582-8414
Office - 732-452-1006 , Ext : 285
Email - misam.raza@diverselynx.com | URL - https : / / www.diverselynx.com /
LinkedIn- linkedin.com / in / connect2misam
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Registered Nurse • Three States, MO, US