Case Manager I-III Reset Diversion [1425]

Job Description

Job Description

Position : Case Manager I-III Reset Diversion [1425]

Program : Amarillo, Texas – Reset Diversion

Salary range :

Case Manager I : $40,809.60 Annually

Case Manager II : $43,305.60 Annually

Case Manager III : $46,009.60 Annually

Shift available : Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities :

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Will conduct crisis responses and coordinate with individuals utilizing (Reset) Diversion Center, with those at risk of experiencing a crisis episode
• Will conduct comprehensive life needs assessments, taking into account needs as viewed by the individual, present service providers, LEO and significant others in a timely manner
• Provider skills training using evidence-based curriculum
• Will spend 50% of time with individuals being served in (Reset) Diversion as well as other crisis platforms
• Will maintain same day next day documentation requirements and a 95% or higher compliance average for all individuals served
• Executes prudent action in emergency situations and will help team members when individuals need crisis response or other diversion-based services
• Performs other essential functions and tasks necessary to carry out the purposes of the position
• Will maintain a positive working relationship with LEO's, in-patient facilities, TPC staff and all other stakeholders
• Will conduct follow-ups in the community, assessing for safety, completing mental health status exams, and providing appropriate referrals as necessary.
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and / or business standards defined in the code are compromised

Required qualifications to be successful in the job :

Preferred qualifications to be successful in the job :

At TPC, passion and meaningful work are rewarded! We offer employees :