Customer Service Rep IIPreferred Bank • Los Angeles, CA, US
Customer Service Rep II
Preferred Bank • Los Angeles, CA, US
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Job Description
Job Description
Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.
Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
Process various Night-Drop and Mail transactions as needed
Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
Cross-sell bank products
Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
QUALIFICATIONS :
Minimum 3 year of experience in bank operations required.
Good communication skills (written and oral)
Proven customer support experience
Ability to multitask, prioritize and manage time effectively