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Customer Service Rep II
Customer Service Rep IIPreferred Bank • Los Angeles, CA, US
Customer Service Rep II

Customer Service Rep II

Preferred Bank • Los Angeles, CA, US
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Job Description

Job Description

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.

  • Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
  • Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
  • Process various Night-Drop and Mail transactions as needed
  • Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
  • Cross-sell bank products
  • Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

QUALIFICATIONS :

  • Minimum 3 year of experience in bank operations required.
  • Good communication skills (written and oral)
  • Proven customer support experience
  • Ability to multitask, prioritize and manage time effectively
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    Customer Service Rep • Los Angeles, CA, US