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Digital Channel Manager, Card Services

Digital Channel Manager, Card Services

FiservAlpharetta, GA, US
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Digital Channel Manager, Card Services

Calling all innovators find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a great Channel Manager do at Fiserv?

As a Channel Manager at Fiserv, you will play a pivotal role in managing relationships with GSP, Reseller, Integration, and Referral partners. You will be responsible for overseeing special projects related to Card Services and Digital Partner Programs, as well as ensuring operational excellence in servicing partners and their clients.

What you will do :

  • Manage partner accounts strategically, serving as the key point of contact both internally and externally.
  • Collaborate across functions to drive the success of the channel partnership program.
  • Oversee and support special projects within the partner program, including commercialization projects related to CardHub.
  • Assist in managing program execution and updating the Partner Program Play Book, revenue reporting, forecasting, and market-view reporting.
  • Support operational engagement between partners and Fiserv support and implementation teams, ensuring seamless interface and support.

What you will need to have :

  • Bachelor's degree in Business or related field.
  • 10+ years of experience in Channel Partner Account Management.
  • 5+ years of experience in Program and Project Management.
  • 3+ years of experience in digital banking, payments, card processing, mobile app technology, or related areas.
  • 2+ years of experience in managing commercialization projects for new product features.
  • Proficiency in Microsoft Office applications.
  • Strong communication skills and ability to understand technical concepts.
  • Exceptional multitasking and prioritization abilities in a fast-paced environment.
  • Flexibility, resilience, and willingness to adapt to new processes.
  • Travel availability up to 25%.
  • What would be great to have :

  • Sales experience in Financial Services.
  • Experience in contract negotiations.
  • Proficiency in public speaking, conducting demos, and delivering presentations.
  • This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

    Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please :

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  • Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

    If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

    Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

    Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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    Channel Manager • Alpharetta, GA, US

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