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Intake Assessment Clerk
Intake Assessment ClerkThe Salvation Army USA Central Territory • Detroit, MI, United States
Intake Assessment Clerk

Intake Assessment Clerk

The Salvation Army USA Central Territory • Detroit, MI, United States
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The Intake Assessment Clerk plays are critical role in managing the intake process for new clients, ensuring a seamless and efficient admission experience. This position involves coordinating various administrative tasks, maintaining accurate records, and facilitating communication between clients, intake staff, and medical providers.

Essential Responsibilities :

  • Assist in screening and scheduling all new client intakes, managing provider calendar, and ensuring effective while communication with intake and medical staff
  • Coordinate drug testing involving contracted site lab
  • Organize daily workflow for intake therapists
  • Troubleshoot admission and authorization issues with providers
  • Remove intake packet and Socrates distribution ensuring all clients receive the necessary documentation
  • Ensure intake process for clients within established time frame as indicated for each program. This includes : financial information, PHI, treatment agreements, and admission and assignments for all new clients in SAM
  • Distribute and complete intake packet forms and scan / fax admission forms and releases to PIHP's
  • Distribute program rules / schedules to all clients at time of assessment
  • Upload all intake documents into corresponding client file
  • Distribute intake packet and Socrates
  • Responsible for accuracy and updates of the bed census
  • Monitor all admissions for Intake / Assessment, Residential, Outpatient, Intensive Outpatient and Detoxification to ensure program accuracy and complete daily census
  • Track referral reports to ensure all client referrals are documented and processed correctly
  • Perform other duties as assigned

Qualifications :

Education / Experience :

  • Must possess a High School Diploma or equivalent
  • Experience with substance abuse or mental health populations preferred
  • Skills, Knowledge & Abilities :

    Computer Skills :

  • Proficiency with Microsoft Office applications, internet and e-mail
  • Experience using Electronic Medical Records systems preferred
  • Certificates and Licenses :

  • Complete Safe From Harm training, and keep current as needed
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    Intake Clerk • Detroit, MI, United States