Director, Family Office Management Team

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Director - Family Office Management Team

Location : Boston, MA

Job Type : Full-Time | Hybrid

About The Role

The Director assists in managing complex client relationships by liaising with various business groups across Service, Investment Research, and Advisory teams to deliver a multidisciplinary solution. The ideal candidate will have extensive wealth management experience, thrive in a fast-paced environment, deliver outstanding service, and demonstrate strong attention to detail.

The Family Office Management Team (FOMT) is a client-facing support function that facilitates day-to-day needs for family office clients, including asset transfers, tax, estate and portfolio administration, account maintenance, private fund subscriptions, and lifestyle management. This role also supports client meetings, deliverable production, and works within internal service queues related to service tasks, money movement, subscription preparation, and tax payments.

Primary Responsibilities

• Understand fundamentals of financial, tax, retirement, and estate planning
• Consult on strategic asset allocation, portfolio structure design, and performance monitoring
• Provide comprehensive guidance to clients on investment and portfolio needs
• Collaborate with internal team members to troubleshoot portfolio implementation, trading, servicing, and reporting
• Prepare for and follow up on client meetings, presentations, and conference calls
• Develop strategies to enhance client service delivery
• Oversee servicing activities for a delegated group of clients including infrastructure documentation, investment policy guidelines, marketing materials, portfolio trading, tax analysis, and portfolio structuring
• Recommend and coordinate portfolio rebalancing strategies, working with advisory and research teams
• Draft client-ready follow-up memoranda and supporting documents under strict deadlines
• Be knowledgeable on performance reporting and technology platforms and communicate with clients as needed
• Manage annual and ad hoc client tax reporting efforts and cost basis oversight
• Support new client onboarding, including asset management / trust coordination, reporting setup, and investment policy documentation
• Monitor client portfolios on an ongoing basis, managing cash flows, liquidity, and allocations
• Prepare timely, client-ready communications on portfolio and financial planning updates
• Contribute to firm management meetings through internal memoranda and active participation

Requirements

W3Global is an equal opportunities employer and welcomes applications from diverse candidates.

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