Court Operations Associate

Court Operations Associate

The Lane County Circuit Court in Eugene, Oregon, is hiring a Court Operations Associate. In this role, you will provide clerical support for the court by processing and managing all case types, performing data entry, and determining the appropriate next steps in multi-step processes. You will receipt court fees and reconcile the till, schedule hearings and trials, accept electronic filings, and review reports related to the status of cases. You will scan documents into the case management system and verify the quality of the images. You will also handle complex transactions involving warrants, attorney appointments, and payment plans.

Additionally, you will provide customer service by answering questions from court staff, attorneys, litigants, agencies, and the public about topics such as local procedures, the status of cases, court calendars, document entry, case processing, scheduling court proceedings, and jury duty. The support you provide will be in person, over the phone, and in writing. You will also process juror summonses, deferrals, excusals, and payroll.

Assigned tasks may be changed to accommodate workload and organizational needs.

In your cover letter and resume, please demonstrate how you meet the minimum qualifications, special qualifications, and requested skills and attributes listed below.

Minimum Qualifications

The qualified applicant must have a high school diploma or equivalent. AND have at least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents. OR any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

None.

Requested Skills and Attributes

• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience explaining processes, procedures, or policies on behalf of an employer.
• Experience handling cash or credit card transactions and generating receipts.

This is a full-time position, and the work schedule is typically 8 : 00 a.m. to 5 : 00 p.m., Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek. Occasional after-hours or overtime work may be required. Frequent phone and in-person contact with people from diverse backgrounds. Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma. Long periods of sitting or standing to process a high volume of work. Regular use of the following equipment : telephone, calculator, OJD-assigned computer with multiple monitors, printer, copy machine, fax machine, and scanner.

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position. By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product. OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.