Senior Lead Strategist

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Lead Analyst is the team's catalyst for strategic change and innovation . Reporting to the Senior Director of Long Range Planning, this role focuses on translating the long-term strategy into actionable programs and new initiatives that drive growth in sales and revenue. The Senior Manager identifies, scopes, and helps execute high-impact strategic initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service offerings, and operational improvements - that are critical to achieving the 1-3 year and 3-5 year objectives. Acting as an internal consultant and project leader, this person works cross-functionally to ensure strategic initiatives are well-defined, resourced, and deliver results that propel Lumen toward its long-range goals.

The Main Responsibilities

• Strategic Initiative Identification : Work closely with the Senior Director and other leaders to identify strategic growth initiatives that emerge from the long-range planning process, such as how we commercialize products & bundles, drive new routes to market, design sales & CS programs and strategies.
• Business Case Development : Lead the development of a robust business case and execution plan . Define the initiative's objectives, how it will contribute to long-term growth or efficiency, and determine key requirements (resources, budget, timeline) alongside Finance to model impact.
• Collaboration, Leadership & Execution : Drive the execution of strategic initiatives from idea to execution alongside cross-functional partners such as Sales, Marketing, Product Development, Customer Success, Operations, IT - depending on the nature of the initiative.
• Performance Tracking & Pivoting : Define KPIs and success metrics for each initiative up front (e.g., incremental revenue, adoption rates, cost savings, customer satisfaction improvements). Track these metrics closely once the initiative is launched.
• Innovation and Best Practices : Keep a pulse on emerging strategies and best practices in growth and commercial excellence, both within and outside the industry. Introduce new ideas or frameworks to the organization to test and learn (for example, piloting a new customer success approach inspired by SaaS industry best practices). Encourage a culture of experimentation by running controlled "trial programs" for innovative concepts, measuring results, and scaling successful ones.
• Support Strategic Planning : Contribute back into the long-range planning cycle by providing feedback from the field. Insights gained while executing initiatives (e.g., customer feedback, operational challenges, new unforeseen opportunities) should be looped into the next iteration of the strategy.

What We Look For in a Candidate

8+ years related experience with Bachelor's degree and / or 6+ years related experience with Master's degree.

Knowledge with the following : financial acumen, commercial experience, and sales strategy background.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states : CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits

Bonus Structure

What to Expect Next

#LI-SJ1

Requisition # : 339130

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10 / 23 / 2025