Over-Dimensional Account ManagerTA Services • Mansfield, TX, US
Over-Dimensional Account Manager
TA Services • Mansfield, TX, US
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCollege degree in Business, Logistics, Supply Chain, or related field is beneficial but not required 2+ years in a similar account management or logistics role recommended Previous experience in logistics, freight brokerage, or customer service preferred Proficiency in logistics platforms such as McLeod, MercuryGate, E2open Familiarity with Transportation Management Systems (TMS) and supply chain operations Proficient with Microsoft Office, Excel, and Power BI Strong communication skills, both written and verbal Analytical and problem-solving mindset Ability to manage multiple tasks in a fast-paced environment Detail-oriented and results-driven Collaborative team player with a flexible attitude Office setting with a fast-paced, high-activity environment Occasional travel for customer site visits or strategic meetings Standard 40-hour workweek with potential for extended hours during peak time Salary 55K-65K Opportunities for advancement within a growing logistics organization Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. Medical, Dental, Vision, Life Insurance, Disability Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
Over-Dimensional Account Manager
Full-time position | Standard business hours (MonFri, 8am5pm)
Flexibility and occasional on-call availability required due to the 24 / 7 nature of logistics.
Key Responsibilities
- Serve as the primary point of contact for customers. Build, maintain, and grow strong relationships by delivering exceptional service and proactively addressing concerns.
- Manage customer freight from booking to delivery. Ensure accurate data entry in TMS and monitor load status to ensure timely updates and resolution of any issues.
- Prepare customer quotes, negotiate competitive rates, and manage bids on spot boards to maintain profitability and service standards.
- Identify opportunities to grow revenue, margin, and load volume within existing accounts while supporting new business development and onboarding efforts.
- Collaborate with internal teams to resolve shipping delays, carrier issues, or customer complaints. Monitor KPIs and adjust strategies for continuous improvement.
Qualifications
Education
Experience
Personality Traits
Work Environment
Pay / Benefits / Perks
All your information will be kept confidential according to EEO guidelines.
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Account Manager • Mansfield, TX, US
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