Project Support Engineer

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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Marshalin |

(224) 507 1280

Title : Project Support Engineer

Location : Winston-Salem, NC

Duration : 12 Months

Hours : 8.00 AM to 5.00 PM

Position Summary

We are seeking a motivated and detail-oriented Project Technical Assistant to support the successful execution of Loose Tube Equipment Conversion project (Ranger) by providing technical, administrative, and operational support. The Project Technical Assistant will work closely with the project team, assisting in project planning, coordination, documentation, and technical implementation tasks. This role is ideal for individuals with a strong technical aptitude, organizational skills, and a passion for problem-solving. Project Manager or Project Coordinator with strong project management experience. Works and communicates with different teams, including Maintenance, Installation, and Operations, daily about the products. Experience with tools such as Visio, Microsoft Project, creating reports, leadership-level tasks, Excel, tables, and PowerPoint. Strong communication skills and self-motivated.

Key Responsibilities

1. Project Support

o Assist in the planning, implementation, and monitoring of project activities.

o Collaborate with team members to ensure that project timelines and deliverables are met.

o Provide technical input and support during project design and execution phases.

2. Documentation and Reporting

o Prepare and maintain project documentation, including technical reports, meeting minutes, and progress updates.

o Compile and analyze data to generate reports for stakeholders.

o Ensure proper documentation of project changes, risks, and issues.

3. Technical Assistance

o Support the installation, operation, testing, and maintenance of technical systems or equipment as required by the project.

o Troubleshoot and resolve technical issues in collaboration with the technical team.

o Assist in the development and testing of project prototypes or systems.

4. Communication and Coordination

o Act as a liaison between technical teams, stakeholders, and project management.

o Schedule and coordinate project meetings, workshops, and training sessions.

o Respond to inquiries and provide updates to team members and stakeholders.

5. Administrative Tasks

o Support the procurement of project-related materials and equipment.

o Track project expenses and assist with budget management.

o Maintain and organize project files and records.

o Track project schedule and coordinate for corrective actions if behind

Required Qualifications

1. Education

o Bachelor's degree in [relevant field : Engineering, Computer Science, Information Technology, or related discipline] or equivalent strong experience and an associates degree.

2. Experience

o 2 years of experience in a technical or project support role.

o Previous experience in optical cable manufacturing is an advantage.

3. Technical Skills

o Proficiency in MS Office, project management tool MS Project.

o Data analysis, PowerPoint presentation, Excel data stratification / Pivot and Visio.

o Familiarity with troubleshooting technical issues and providing support.

4. Soft Skills

o Strong organizational and time-management skills.

o Excellent communication and interpersonal abilities.

o Ability to work independently and collaboratively in a team environment.

o Attention to detail and a proactive attitude toward problem-solving.

5. Additional Requirements

o Ability to meet deadlines and work under pressure.

Key Competencies

Technical aptitude and problem-solving skills.

Strong analytical and critical thinking abilities.

Effective team collaboration and communication.

Adaptability and eagerness to learn new technologies or tools.

Interview

• Teams and Onsite

About us :

DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.