General Manager

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

As the General Manager , you will be responsible for the overall leadership, performance, and operation of the store. This role ensures financial goals are met, operational standards are upheld, and team members are engaged and aligned with company values. The general manager drives sales performance, builds high-performing teams, and delivers an exceptional guest experience through strategic execution and hands-on leadership. The General Manager reports to the Regional Manager and is responsible for overseeing a designated store and managing 10-14 Store Managers.

Location : San Francisco International Airport (SFO) - San Francisco, CA 94128 US

Schedule : Mandatory weekend availability

Pay : $120,000

Job Type : Full-time

Benefits

• Medical, Dental & Vision Insurance
• Free Life Insurance
• Short- & Long-Term Disability Insurance
• Paid Time Off
• 401k with company match
• Employee Discount
• Pay Starting at $120,000

Key Responsibilities :

Job Requirements :

Additional Requirements

Mobility

Visual / Hearing

Language

Physical Activity

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO / ADA / DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin / ancestry, age, gender identity, gender expression, military / veteran status, marital status, disability status or any other basis prohibited by law.